MISTRAS Group · 5 hours ago
Inside Sales Representative
MISTRAS Group is a company focused on providing services to new and established clients. The Inside Sales Representative will be responsible for building a sales funnel, managing customer quotes and proposals, and ensuring customer satisfaction to drive future business opportunities.
Public Safety
Responsibilities
Have an understanding of Mistras’ OneSource Solution portfolio with a focus on NDT
Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment with operational capabilities
Ensure timely follow-up of quotes and opportunities with customers
Drive customer satisfaction with the services being provided, with an eye toward future business opportunities
Close coordination with Sales and Operations Management, as necessary
Provide feedback on the market & competitive trends
Update & maintain current customer information, quotes, and sales activities CRM on a daily & weekly basis
Prepare all necessary reports in a timely & accurate manner, as requested by management
Provide feedback on methods to improve qualified lead generation and quoting results
Identify decision-makers amongst targeted leads to start the sales process
Conduct outbound and respond to inbound lead generation efforts
Deliver accurate forecasts, sales reports, and pipeline visibility on a regular basis to management
Participate fully in training sessions, meetings, skill-building, and professional development classes
Qualification
Required
High school diploma, Undergraduate degree preferred
Industry specific and/or NDT experience a plus
Experience in Sales and Marketing
Valid Driver's License
Travel between 0-10% to customer sites/trade shows when the business need is required
Microsoft Office suite (Word, PowerPoint, Excel etc.)
Exceptional communication skills
Able to work in fast-paced, self-directed environment
Preferred
CRM proficiency preferred