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DB Senior Client Manager jobs in United States
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Strada · 20 hours ago

DB Senior Client Manager

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$68K/yr - $96K/yr
Alight Solutions is dedicated to championing people and improving lives through innovative benefits solutions. The DB Senior Client Manager is responsible for overseeing daily operational performance for assigned clients, managing operations teams, and serving as the primary contact for clients regarding service delivery.
AdviceBookkeeping and PayrollBusiness DevelopmentConsulting
badNo H1Bnote

Responsibilities

Utilizing expert knowledge of DB to interpret complex client requirements
Addressing questions related to unique situations, participant inquires, client escalations and requirements
Driving stable and consistent delivery from internal and external partners. Also using data to influence standardization and process innovation
Managing ad hoc client projects such as spins, freezes and acquisitions
Validating, managing and communicating iCAT results with clients
Working closely with the Oversight & Excellence team to identify opportunities for reducing demand and improving efficiency
Communicating regularly with day-to-day client contact on delivery and projects
Acting as point of contact to groups such as Customer Care and Shared Services for client specific items

Qualification

Client managementAnalytical abilitiesCommunication skillsSolutions-oriented focusOrganizational skillsInfluencing skillsAttention to detailAdaptability

Required

Have effective communication and influencing skills on domain and technical matters, internally and externally
Possess analytical abilities and attention to detail when working with complex data
Have a solutions-oriented focus and ability to report data to stakeholders
Have advanced management and organizational skills with ability to adapt to change

Benefits

Health coverage options
Wellbeing and support programs
Retirement
Vacation and sick leave
Maternity, paternity & adoption leave
Continuing education and training
Voluntary benefit options

Company

Strada

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Strada is a payroll and tech company that offers workforce management with cloud solutions and services for multinational organizations.
dateFounded in 2018
location
The Woodlands, Texas, USA
people-size5001-10000 employees
web-link
https://stradaglobal.com

Funding

Current Stage
Late Stage

Leadership Team

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Colin Brennan
Chief Executive Officer
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Gautam Mekala
Chief Information Officer
Company data provided by crunchbase