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InterSources Inc · 16 hours ago

Helpdesk Data Entry Analyst

Indianapolis, IN

Full-time

Hybrid

Mid Level

4+ years exp

InterSources Inc is a Small, Woman, and Minority-Owned Business Enterprise with over 18 years of experience in IT Consulting Services. The Helpdesk Data Entry Analyst plays a critical role in supporting public health initiatives by ensuring accurate data entry and providing exceptional customer service to healthcare providers and public health agencies.

Artificial Intelligence (AI)Cyber SecurityInformation TechnologySoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality

Investigate and resolve duplicate patient records and incorrect merges in the immunization registry

Utilize data tools and matching algorithms to identify and correct data integrity issues

Document all support interactions in the ticketing system and maintain accurate logs

Provide guidance to users on best practices for data entry and record management

Assist in testing system updates and enhancements

Qualification

Helpdesk experienceData matching techniquesTicketing systemsAnalytical skillsCustomer serviceMicrosoft Office SuiteImmunization systemsHIPAA knowledge

Required

Experience in a helpdesk or healthcare support role 4.5 years

Experience with deduplication tools, data matching, or record linkage techniques 4.5 years

Excellent communication and customer service abilities

Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite

Strong analytical and problem-solving skills

Preferred

Familiarity with immunization information systems

Experience working with state or local public health departments

Understanding of HIPAA and data privacy regulations

Company

InterSources Inc

Innovative IT Solutions Built for Your Business. InterSources Inc is your partner in Growth and CyberSecurity.

Founded in 2007

Fremont, California, USA

501-1000 employees

https://www.intersourcesinc.com

H1B Sponsorship

InterSources Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (5)

2023 (16)

2022 (1)

2021 (7)

2020 (7)

Funding

Current Stage

Late Stage

Leadership Team

Ankit Shah

Chief Executive Officer

Jigar kyada

Business Development Manager/Client Partner

Recent News

PRLog

Seceon Partners with InterSources to Expand AI-Driven Cybersecurity for Regulated Industries

2025-12-26

Morningstar.com

Seceon Announces Strategic Partnership with InterSources Inc. to Expand Delivery of AI-Driven Cybersecurity Across Regulated Industries

2025-12-15

PR Newswire

Kasm Technologies Partners with InterSources to Provide Cloud Workspaces

2023-11-07

Company data provided by crunchbase