Total Life · 13 hours ago
Revenue Cycle Management (RCM) Manager
Total Life is a behavioral health company dedicated to improving the mental health of seniors aged 65 and above. The RCM Manager is responsible for overseeing the revenue cycle operations, ensuring accurate billing and collections, and collaborating with various departments to enhance financial performance.
Elder CareElectronic Health Record (EHR)Health DiagnosticsInformation TechnologymHealthOutpatient CarePersonal HealthSoftwareWellness
Responsibilities
Manage end-to-end revenue cycle operations, including charge capture, coding, billing, claims submission, payment posting, denials management, and collections
Perform accurate charge entry, claim submission, and payment posting to ensure timely revenue capture
Ensure timely and accurate billing for professional and technical services across all supported specialties
Monitor and improve key revenue cycle metrics, including days in A/R, denial rates, clean claim rates, and net collection percentage
Lead, coach, and develop staff, including setting performance expectations and conducting regular reviews
Establish workflows, standard operating procedures, and internal controls to ensure consistency and accountability
Serve as the primary escalation point for complex billing, coding, and payer-related issues
Ensure compliance with federal, state, and payer-specific regulations, including CMS guidelines and specialty-specific billing rules
Partner with coding resources to ensure appropriate use of CPT, ICD-10, HCPCS, and modifiers across all specialties
Coordinate internal and external audits and implement corrective action plans as needed
Prepare and present regular revenue cycle performance reports to executive leadership
Identify revenue leakage, underpayments, and process gaps, and recommend corrective strategies
Work closely with clinical leadership and operations to improve charge accuracy, documentation, and provider education
Support system implementations, upgrades, and optimization efforts related to EHR, practice management, or billing platforms
Qualification
Required
Minimum of 5-7 years of revenue cycle leadership experience in a healthcare organization or multi-specialty physician practice
Deep knowledge of the U.S. healthcare industry, including professional fee billing, reimbursement, and third-party payer regulations
Strong working knowledge of CPT, ICD-10, HCPCS, modifiers, and payer reimbursement methodologies
Familiarity with electronic health record (EHR) and practice management systems
Hands-on leadership style with a continuous improvement mindset and the ability to explain complex billing issues to non-financial stakeholders
Strong analytical skills with high attention to detail and the ability to identify and resolve discrepancies
Benefits
Premium Medical, Dental, and Vision insurance plans for you and your dependents
Leadership Impact: Opportunity to lead revenue cycle operations across diverse and high-impact medical specialties
Executive Partnership: Direct partnership with executive leadership to influence strategy, processes, and financial performance at an enterprise level
Competitive Package: Competitive compensation and benefits package
Purpose-Driven Work: The ability to influence the financial health of a movement dedicated to the mental wellness of the 65+ population
Company
Total Life
Total Life is rethinking aging making it easy for seniors on Medicare to access clinical wellness and mental fitness services online.
Funding
Current Stage
Early StageTotal Funding
$1.5M2022-01-31Seed· $1.5M
Recent News
EIN Presswire
2025-10-17
2024-12-16
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