Ultimate Staffing · 4 hours ago
Customer Service Specialist
United States
Full-time
Remote
Entry Level
$19/hr - $19/hr
1+ years expUltimate Staffing is seeking a reliable and customer-focused Customer Service Representative to join their team in a fully remote capacity. In this role, you will be the first point of contact for customers, providing timely, accurate, and friendly support while resolving issues efficiently and maintaining accurate records of customer interactions.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Barry Thibodeaux
Responsibilities
Respond to customer inquiries via phone, email, and/or chat
Resolve issues efficiently while delivering excellent service
Maintain accurate records of customer interactions in our systems
Follow established procedures and meet performance metrics
Collaborate with team members to improve customer experience
Provide feedback on recurring issues or service gaps
Qualification
Required
Previous customer service experience (1+ year preferred)
Strong verbal and written communication skills
Comfortable working remotely with reliable internet access
Ability to multitask, stay organized, and manage time effectively
Problem-solving mindset and a customer-first attitude
Preferred
Experience with CRM or ticketing platforms
Remote work experience
Ability to de-escalate situations and handle high-volume periods
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase