Scalence L.L.C. · 21 hours ago
Systems Administrator Contractor
Cincinnati, OH
Full-time, Contract
Onsite
Mid LevelScalence L.L.C. is a company specializing in IT operations, and they are seeking a Systems Administrator Contractor. The role involves administering and operating ServiceNow ITOM tools, managing data quality in CMDB, and providing operational support for service mapping and incident response.
Information Technology & Services
No H1B
Responsibilities
Administer and operate ServiceNow ITOM Discovery, Service Mapping, and CMDB; act as a CMDB administrator to maintain data quality and operational readiness
Create, maintain, and continuously improve Application Service Maps in ServiceNow; streamline and automate service mapping where possible
Support improved reporting and impact analysis using CMDB/service mapping data (e.g., relationships between configuration items (CIs), applications, and ownership/impact)
Provide operational support including monitoring, incident response, and request fulfillment related to ServiceNow ITOM administration (note: Event Management is out of scope)
Partner with client stakeholders and technical teams to drive “heavy lifting” for mapping/CMDB improvements and day-to-day administration
Support a large-scale CMDB and mapping footprint (millions of CIs and thousands of applications/service maps) and help sustain mapping maturity
Provide coverage aligned to 24x7 needs with a standard work schedule and after-hours support as required
Qualification
Required
Administer and operate ServiceNow ITOM Discovery, Service Mapping, and CMDB; act as a CMDB administrator to maintain data quality and operational readiness
Create, maintain, and continuously improve Application Service Maps in ServiceNow; streamline and automate service mapping where possible
Support improved reporting and impact analysis using CMDB/service mapping data (e.g., relationships between configuration items (CIs), applications, and ownership/impact)
Provide operational support including monitoring, incident response, and request fulfillment related to ServiceNow ITOM administration (note: Event Management is out of scope)
Partner with client stakeholders and technical teams to drive 'heavy lifting' for mapping/CMDB improvements and day-to-day administration
Support a large-scale CMDB and mapping footprint (millions of CIs and thousands of applications/service maps) and help sustain mapping maturity
Provide coverage aligned to 24x7 needs with a standard work schedule and after-hours support as required
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase