Easterseals PORT Health · 13 hours ago
Opioid Treatment Program Manager
New Bern, North Carolina, United States
Full-time
Onsite
Mid, Senior Level
$74K/yr - $86K/yr
3+ years expEasterseals PORT Health is dedicated to empowering individuals and strengthening communities. They are seeking an Opioid Treatment Program Manager to lead licensed clinics, ensuring high-quality medication-assisted treatment services and operational excellence.
Government Administration
Responsibilities
Provide daily operational oversight to ensure smooth and efficient service delivery
Maintain visibility across OTP clinics, including regular on-site presence
Oversee staffing, scheduling, workflow design, and resolution of daily operational concerns
Respond to urgent needs including staffing shortages, safety concerns, and compliance issues
Support expansion strategies as ESPH grows services across new geographic markets
Ensure full compliance with all federal and state regulations including SAMHSA, DEA, DHHS, accreditation standards, and MCO requirements
Monitor clinical documentation, treatment planning, dosing protocols, and safety processes
Ensure timely and accurate submission of required reports to oversight agencies and internal leadership
Maintain inventory of medication-related supplies in accordance with DEA/SAMHSA standards
Ensure policies and procedures are implemented consistently across sites
Directly supervise Clinic Supervisors and indirectly support all clinic staff including nurses, counselors, and administrative team members
Participate in hiring, onboarding, training, coaching, and evaluation of employees
Develop and conduct training related to compliance, documentation, safety, and clinical practice
Facilitate regular staff meetings and ensure effective communication across clinic locations
Support staffing models, scheduling needs, and long-term workforce planning
Develop, monitor, and manage annual program budgets for OTP locations
Track expenditures, revenue, and billing processes in collaboration with Finance
Approve routine and non-routine expenses within established guidelines
Monitor financial performance and ensure programs align with organizational expectations
Represent ESPH OTP programs in meetings with state agencies, MCOs, and regulatory stakeholders
Collaborate with HR, Finance, Quality, Compliance, Pharmacy, and other departments
Keep organizational leadership informed of operational issues, risks, and opportunities
Qualification
Required
Bachelor's degree required
Minimum of 3 years of supervisory or management experience in behavioral health, substance use treatment, or healthcare operations
Strong knowledge of SAMHSA, DEA, DHHS, and MCO regulations
Proven ability to lead teams, supervise staff, and manage multi-site operations
Strong communication, organizational, and problem-solving skills
Valid driver's license and reliable transportation required
Ability to travel between OTP locations regularly
Preferred
Master's degree in a behavioral health or related field preferred
Previous experience in an Opioid Treatment Program strongly preferred
Benefits
Generous PTO & paid holidays
Medical, dental, vision insurance
Company-paid life & disability insurance
403(b) retirement plan
Employee Assistance Program
PSLF eligibility
Company
Easterseals PORT Health
Easterseals PORT Health is a trustworthy, compassionate partner providing disability, behavioral health and addiction treatment services to help our neighbors live their best lives.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Luanne Welch
CEO
Leigh Elrod
Chief Human Resources Officer
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