DTI (Diversified Technology Inc.) · 1 day ago
Systems Administrator
United States
Full-time
Remote
Mid Level
$57.78/hr - $57.78/hr
3+ years expDTI (Diversified Technology Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop. They are seeking a Systems Administrator to install, configure, and support network systems, ensuring availability and performance for business-critical applications and infrastructure.
Information Technology & Services
Responsibilities
Monitor applications/infrastructure using Dynatrace, Grafana, and Azure Monitor; maintain dashboards, baselines, and alerts
Participate in incident triage and troubleshooting; escalate to the right teams/vendors using defined procedures
Support major incident response by joining bridge calls, capturing notes/timelines, and executing assigned actions under Incident Coordinator guidance
Create and update SOPs, knowledge articles, and known error content to improve L1 effectiveness
Help identify repetitive issues and contribute to scripts/runbooks (PowerShell/Python/Bash) to automate detection and remediation
Assist with operational reporting (e.g., MTTD/MTTR, tickets worked, change validations, major incidents) and continuous improvement actions
Provide scheduled coverage for 24x7x365 operations, including off-hours and holidays as needed
Qualification
Required
3-5 years experience in Systems Administration
Experience with system monitoring tools such as Dynatrace, Grafana, and Azure Monitor
Ability to monitor applications/infrastructure and maintain dashboards, baselines, and alerts
Experience in incident triage and troubleshooting
Ability to support major incident response and execute assigned actions under Incident Coordinator guidance
Experience in creating and updating SOPs, knowledge articles, and known error content
Ability to identify repetitive issues and contribute to scripts/runbooks (PowerShell/Python/Bash)
Experience with operational reporting (e.g., MTTD/MTTR, tickets worked, change validations, major incidents)
Willingness to provide scheduled coverage for 24x7x365 operations, including off-hours and holidays as needed
Company
DTI (Diversified Technology Inc.)
DTI (Diversified Technology Inc.)
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tony Henry
Chief Executive Officer
Company data provided by crunchbase