Alight Solutions · 6 hours ago
DB Senior Client Manager
United States
Full-time
Remote
Senior Level
$68K/yr - $96K/yrAlight Solutions is committed to championing people and helping them grow with purpose. The DB Senior Client Manager is responsible for overseeing daily operational performance for assigned clients, managing operations teams, and serving as the primary contact for clients regarding service delivery.
ConsultingEmployee BenefitsFinanceHuman ResourcesSoftware
No H1B
Responsibilities
Utilizing expert knowledge of DB to interpret complex client requirements
Addressing questions related to unique situations, participant inquires, client escalations and requirements
Driving stable and consistent delivery from internal and external partners. Also using data to influence standardization and process innovation
Managing ad hoc client projects such as spins, freezes and acquisitions
Validating, managing and communicating iCAT results with clients
Working closely with the Oversight & Excellence team to identify opportunities for reducing demand and improving efficiency
Communicating regularly with day-to-day client contact on delivery and projects
Acting as point of contact to groups such as Customer Care and Shared Services for client specific items
Qualification
Required
Have effective communication and influencing skills on domain and technical matters, internally and externally
Possess analytical abilities and attention to detail when working with complex data
Have a solutions-oriented focus and ability to report data to stakeholders
Have advanced management and organizational skills with ability to adapt to change
Benefits
A variety of health coverage options
Wellbeing and support programs
Retirement
Vacation and sick leave
Maternity, paternity & adoption leave
Continuing education and training
Several voluntary benefit options
Company
Alight Solutions
Alight Solutions is a cloud-based human capital technology company that offers HR and financial solutions.
Founded in 2017
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.64BKey Investors
Cannae Holdings,Fidelity National TitleCaterpillar Ventures
2023-08-22Post Ipo Secondary· $22.5M
2021-07-06Post Ipo Equity· $1.55B
2021-07-06IPO
Leadership Team
Donna Dorsey
Chief Human Resources Officer
Stephen Rush
Chief Commercial Officer
Recent News
2026-02-03
Business Wire
2025-12-18
Company data provided by crunchbase