Aims Community College · 1 day ago
Desktop Engineer
Weld County, CO
Full-time
Onsite
Entry, Mid Level
$80K/yr - $86K/yr
1+ years expAims Community College is dedicated to fostering an innovative and supportive environment, and they are seeking a Desktop Engineer to contribute to this mission. The Desktop Engineer will manage and support desktop platforms, deploy updates, and ensure security compliance while providing technical assistance to users.
Higher Education
Responsibilities
Identify tasks, structure a timeline, and successfully complete the tasks within the specified timeline
Work with stakeholders and other departments during project phases
Update documentation and training for the project completion
Implement and deploy desktop images for end-user computing platforms, including Windows and Mac
Deploy OS and application updates, often in close coordination with Information Security
Support encryption solutions for all end-user computing devices
Create desired user experience through system policies and scripting
Troubleshoot issues and apply fixes
Properly manage endpoints in Active Directory and ensure proper organization and function of desktop management solutions
Consult with the Director and Systems Engineers and assist in planning, design, implementation, and maintenance of desktop management infrastructure
Monitor and control systems in accordance with industry best practices
Update and maintain technical documentation on supported services
Perform software packaging and distribution-related tasks
Participate in projects as needed
Track licensing for software college-wide, provide reports on usage and advise of and remove software that is no longer used or that is coming to its end-of-life
Ensure updated images can run necessary software and advise departments with recommendations for upgrading or replacement
Work closely with the Service Desk and Technical Support Services team on issues that may arise
Provide technical assistance and Tier 2 troubleshooting for desktop support issues
Ensure proper documentation of issues that arise so future problems can be quickly resolved for customers
Required to participate in a rotating schedule of IT on-call coverage and maintenance outside normal business hours
Required travel to our satellite campuses as needed
Qualification
Required
Associate's Degree in Computer Science, Information Technology, or other related field; plus, one (1) year working in a professional IT capacity or an equivalent combination of education and/or work experience. (3 years of IT experience, if no applicable degree)
Professional aptitude should include knowledge of TCP/IP networks, intermediate knowledge of current Microsoft operating systems, and basic knowledge of current Apple operating systems
Ability to convey and record concepts and changes through written documentation
Familiarity with encryption, LDAP, Active Directory, and Group Policy
Experience working with Active Directory and Group Policy Objects
Experience working with WSUS or similar OS patching applications
Knowledge of VBScript, .NET, PowerShell script, or other coding experience
Basic knowledge of SQL, MySQL, or other languages used to manage data within a DBMS
Customer Service focused
Ability to work and collaborate with team members
Cover Letter
Resume
Preferred
Industry-recognized IT certifications: MTA, MCSA, MCITP, MCSE, JAMF 200, or other IT certifications
Intermediate to advanced knowledge of Apple OS
Experience working in higher education
Experience working with imaging and software deployment tools, such as Microsoft Deployment Toolkit (MDT), Windows Assessment and Deployment Kit (ADK), Microsoft Assessment and Planning (MAP) Toolkit, Remote Server Administration Tools (RSAT), Microsoft System Center Configuration Manager (SCCM), JAMF, Microsoft Project, or other project management software
Benefits
100% employer provided medical & dental coverage employees (employee only option)
85% employer provided medical & dental coverage for employee's spouse and/or family
Voluntary vision insurance
Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days)
17 paid holidays and 3 personal days each year
Summer schedule: 4-day work week - Fridays Off
Employer paid long-term disability and life insurance premiums
Tuition waiver & reimbursement for employees
Tuition waiver for dependents
PERA employer (see www.copera.org for comprehensive benefits)
Additional supplemental benefits & retirement programs available
Access to the PERC (Aims gym) for employee & one guest
Free parking on all campuses
Company
Aims Community College
Aims Community College is one of the most progressive two-year colleges in Colorado.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Yoder
Chief Information Officer
Zachary McFarlane
Chief Marketing and Communication Officer
Recent News
2025-05-09
2025-05-08
2025-03-07
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