Copia Power · 4 hours ago
Analyst, IT
Washington, DC
Full-time
Hybrid
New Grad, Entry, Mid Level
0+ years expCopia Power is an energy transition company focused on developing and owning infrastructure assets in the U.S. They are seeking a motivated IT Analyst to support their IT infrastructure, manage projects, and provide technical assistance to staff. This role requires collaboration with various teams and offers an opportunity to contribute to the company's mission of delivering efficient IT services.
EnergyRenewable EnergySemiconductor
Responsibilities
Deliver responsive technical support for end users by diagnosing and resolving hardware, software, and network connectivity issues, while supporting helpdesk operations such as ticket management, ticket response, and employee/contractor onboarding and offboarding
Assist in the administration of IT systems, including user account management, system updates, and security configurations
Participate in IT project planning and execution, including the implementation of new technologies and system upgrades
Create and maintain clear IT SOPs, process documentation, and knowledge articles; produce end‑user one‑pagers (FAQs/how‑tos) for common issues and repeat questions
Enforce cybersecurity best practices and policies, including managing security certifications and data access
Manage and troubleshoot network infrastructure—including firewalls, switches, and access points. Support physical network infrastructure work (cabling/patching, closets/racks as applicable), and new office deployments and upgrades. Monitor network performance, configure security settings, and respond to alerts to ensure a secure and reliable IT environment
Qualification
Required
Bachelor's degree in information technology, Computer Science, or a related field, or equivalent relevant work experience
0-5 years of experience in IT support, system administration, or a related role
Strong problem-solving skills and the ability to troubleshoot technical issues
Excellent communication and interpersonal skills
Knowledge of cybersecurity best practices and IT infrastructure management
Ability to work in the Washington, D.C., or Salt Lake City, UT office a minimum of 3 days per week
Ability to travel up to 25%
Familiarity with Microsoft Office 365, including SharePoint, OneDrive, and Outlook
Experience with network administration and security configurations
Ability to create technical documentation and standard operating procedures
Proficiency with tools and platforms such as CrowdStrike, Asana, Smartsheet, and PatchMyPC
Troubleshooting (Hardware/Software/Peripherals), experience troubleshooting and supporting end-user hardware and software, including peripherals such as monitors, docking stations, keyboards/mice, printers, and video conferencing/AV equipment
Network management experience (such as Cisco Meraki), including configuring and managing firewalls, switches, and access points
Monitoring and responding to security alerts, including rogue AP detections
Optimizing wireless performance and implementing VLAN segmentation
Specific skills within Microsoft Entra and Intune, including implementing and managing identity protection policies to safeguard user accounts and sensitive data
Conducting regular user access reviews to ensure compliance with security policies
Configuring and managing conditional access policies to control access based on risk levels
Enabling and managing audit logs and sign-in reports for compliance and security monitoring
Maintaining detailed documentation of Entra configurations, including conditional access policies and custom domain names
Support device inventory and lifecycle management for corporate endpoints
Configure and maintain Intune device compliance policies to enforce security standards
Monitor Intune posture, troubleshoot policy/app deployment, device health, and compliance issues using reporting and operational telemetry
Preferred
Experience with project management and vendor relations is a plus
Benefits
Medical, Dental & Vision coverage with no premiums
Company contribution to 401(k) plans
Annual bonus eligibility
Unlimited Paid Time Off (PTO)
Paid company holidays
Wellness and cell phone credits
Life and AD&D Insurance
Employee Resource Groups (ERGs) for community and support
Opportunities for professional development to grow and thrive within the company
Company
Copia Power
Copia Power is an energy transition firm focused on creating, building, and owning large-scale infrastructure assets in the United States.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2.27B2025-03-06Debt Financing· $2.27B
Leadership Team
Jim Howell
President, Head of Strategy
Recent News
Company data provided by crunchbase