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Senior Site Reliability Engineer (Public Sector) jobs in United States
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Incode · 6 hours ago

Senior Site Reliability Engineer (Public Sector)

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online. As a Senior Site Reliability Engineer, you will work closely with engineering, security, and infrastructure teams to ensure the availability, scalability, and security of government systems, playing a crucial role in deployments and incident response.
BiometricsFinTechIdentity ManagementPaymentsSoftware
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H1B Sponsor Likelynote

Responsibilities

Apply Site Reliability Engineering principles to ensure high availability, performance, and operational resilience of GovCloud systems
Participate in on-call rotations, responding to production incidents through monitoring, alerting, and defined escalation processes
Lead incident mitigation, root-cause analysis, and postmortems to continuously improve system reliability
Manage and maintain AWS GovCloud infrastructure, including EKS clusters, DocumentDB, RDS PostgreSQL, Kafka, OpenSearch, and S3
Plan and execute infrastructure and application-level configuration changes following government change control procedures
Support secure and compliant production environments with a strong focus on stability and operational excellence
Manage Kubernetes workloads using Amazon EKS, Helm charts, and ArgoCD in production environments
Implement and maintain GitOps-based deployment workflows with appropriate security controls
Ensure Kubernetes resources and deployments follow compliance and security best practices
Partner with Engineering and Security teams to implement and enforce secure system design and operational controls
Support the onboarding and integration of security tools and technologies that meet GovCloud and federal compliance requirements
Contribute to infrastructure and operational practices aligned with FedRAMP, NIST 800-53, FISMA, and related standards
Use Infrastructure as Code and automation to improve consistency, scalability, and reliability across environments
Continuously improve SRE processes, tooling, and monitoring while maintaining compliance constraints
Identify operational risks and drive improvements that reduce incident frequency and impact
Create and maintain clear, high-quality documentation, including runbooks and operational guides, explaining both the what and the why
Work closely with engineering, security, and infrastructure teams to support deployments and troubleshoot production issues
Contribute to hiring efforts by participating in interviews and evaluating SRE candidates when needed

Qualification

AWS GovCloudKubernetes (EKS)TerraformSecurity complianceIncident responseInfrastructure as CodePythonBashProcess-orientedCollaborationDocumentationCalm under pressure

Required

5+ years of experience in SRE, DevOps, Platform Engineering, or Infrastructure-focused roles
Strong hands-on experience operating AWS GovCloud environments and understanding GovCloud-specific requirements
Deep experience with Kubernetes (EKS), Docker, Helm, and production containerized systems
Expert-level experience with Terraform (modules, versioning, state management); experience with Ansible is a plus
Experience with ArgoCD or similar GitOps tools for continuous deployment in secure environments
Strong Linux production experience, including firewalls, access controls, and disk encryption
Experience working with federal or industry security standards, such as FedRAMP, NIST 800-53, FISMA, SOC 2, or ISO 27001
Working knowledge of Python and Bash, with familiarity in Go for Kubernetes-related operations
Ability to read and troubleshoot application code; prior software engineering experience is a plus

Benefits

Flexible Working Hours & Workplace
Open Vacation Policy

Company

Incode

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Glassdoor2.9
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Power trust for the AI era.
dateFounded in 2015
location
San Francisco, California, USA
people-size501-1000 employees
web-link
http://www.incode.com

H1B Sponsorship

Incode has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (5)
2023 (8)
2022 (5)
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
$257.05M
Key Investors
General Atlantic,SoftBank3L Capital,DN CapitalDILA Capital
2021-12-07Series B· $220M
2021-03-24Series A· $25M
2019-10-24Seed· $10M

Leadership Team

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Ricardo Amper
Founder & CEO
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Recent News

BiometricUpdate.com
Incode contributes biometrics to $37M Login.gov contract for stronger IDV
2025-12-18
Business Wire
Diamond Capture Associates and Subcontractor Incode Technologies Awarded $37.4M Contract to Support Login.gov’s NextGeneration Identity Proofing
2025-12-16
solutionsreview.com
Identity Management and Information Security News for the Week of December 5th: CrowdStrike, BeyondTrust, Incode Technologies, and More
2025-12-06
Company data provided by crunchbase