YMCA of the USA · 5 hours ago
Senior Sports Program Director - Spurlino Family YMCA
Tampa, FL
Part-time
Onsite
Mid, Senior Level
2+ years expYMCA of the USA is seeking a Senior Sports Program Director to lead and oversee Sports Programs and general Y programs at their center in Tampa Bay, Florida. The role involves creating and implementing integrated program strategies to support membership, enhancing member experiences, and ensuring program quality and growth through effective team leadership.
Career PlanningCommunities
Responsibilities
Works With The Center Executive Director To Assist In Implementing And Overseeing All Sports Programs Including Youth & Adult Sports As Well As Clinics And Sports Camps
Assists Center Executive Director to develop and implement program quality and growth strategies to increase member satisfaction and retention
Assists in strategy implementation to achieve strategic plan targets for sports programming
Monitors and documents activity/event performance for future planning
Ensures that all sports staff adhere to standards of communication, safety, image, and engagement with both children and parents
Recruits volunteer coaches to support sports programming needs
Provides a visible presence in the center and sports department. Actively engages members to ensure member needs are met
Assists the Center Executive Director with the implementation of association surveys and action plans – tracking metrics and NPS
Participates as an innovator for new and unique activities/programs/events/classes based on both solicited and unsolicited member feedback
Proactively identifies and resolves member issues and concerns
Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipates and exceeds expectations consistently throughout programs
Develops and implements association survey and measurement strategies and action plans through NPS surveys
Leads strategy implementation to achieve strategic plan targets for programming
Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals
Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives
Dedicated focus on program growth, innovation and quality results
Provide leadership and oversight of all open play offerings, including but not limited to basketball, pickleball, volleyball, and general gym use
Develop, implement, and enforce clear open play guidelines, court rotation systems, and usage policies to ensure safe, equitable, and positive member experiences. Schedule open play activities to balance member demand, program offerings, and facility availability
Train, support, and supervise staff responsible for facilitating open play, with an emphasis on customer service, inclusion, and conflict resolution
Serve as a point of escalation for open play concerns, proactively addressing issues to maintain a welcoming and respectful environment
Strategically evaluate and optimize the use of all program spaces, including the Airnasium, AquaTurf, gymnasiums, and outdoor fields, to maximize participation and revenue while supporting mission impact
Identify underutilized time blocks and spaces and develop new programs, leagues, clinics, events, and open-use opportunities to expand the program catalog
Lead the development of evening and nighttime programming on sports fields
Collaborate with Operations / Facilities to ensure spaces are safely prepared, properly staffed, and effectively promoted
Monitor participation data and financial performance to assess program success and continuously refine offerings
Provides direct supervision and leadership to the sports staff and volunteers (where applicable) to hire, develop, motivate and retain a committed team passionate about the YMCA's mission, safety and service to members, and the Tampa Y promise
Provides direct supervision to all direct reports and ensures their professional development and success
Supervises and leads program teams to create and maintain meaningful and impactful relationships. Manages associate schedules and payroll for departments ensuring efficient use of resources occurs within programs at all times
Ensures compliance with all federal, state and county laws and regulations related to payroll, licensing, child labor laws, etc
Completes all job related, supervisory and other trainings as required
Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff
Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision
Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants when applicable
Ensure implementation of and follows all training requirements including risk management and child abuse prevention training in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures
Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies
Maintain proper records, including certifications, meetings and trainings
Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff
Front desk personnel—ensure member or association guest are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc
Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff
Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures
Must successfully complete Level 2 fingerprinting - for more information, click the link (https://info.flclearinghouse.com)
Qualification
Required
BA/BS in sports management, recreation management or similar field, business/ operational management or related field
Minimum of two years of experience in sports, camp or similar youth related programs with supervisory and payroll management experience required
Proven results in increasing program quality and growth through exceptional planning and organizational skills
Highly motivated with the consistent ability to meet or exceed goals, cultivate and retain program participants
Ability to quickly build rapport and develop effective relationships with program prospects and others to achieve goals
Consistently self-driven and goal-oriented with the ability to set effective team and individual goals and take ownership for results
Demonstrated ability to multi-task and adapt to changing contexts and priorities
Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making
Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures
Proficient in using email, Internet, and other PC-based applications with the ability to learn and adapt to new technology
Must obtain within 30 days of employment and then maintain current certifications in CPR, AED, First Aid, and Oxygen Administration
Maintain other required certifications as stated in the training matrix
The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations
Ability to instruct and observe participants during program activities
Ability to perform all physical aspects of the position, including, but not limited to, leading class, walking, standing, bending, reaching, and lifting
Ability to lift and move a minimum of 30 pounds
This position requires reliable transportation and willing to travel, if needed
This position may require availability to work flexible hours including evenings, weekends, and holidays as needed
Preferred
Prior experience with youth development preferred
Experience serving on leadership team of a Y (or similar) membership organization serving over 3,000 membership households preferred
Company
YMCA of the USA
For 175 years, the Y has been a place where meaningful connections help build stronger communities.
51-200 employees
H1B Sponsorship
YMCA of the USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Growth StageLeadership Team
Suzanne McCormick
President & CEO
Recent News
First Five Years Fund
2025-09-19
2025-03-30
Company data provided by crunchbase