Shippo · 3 hours ago
Principal Solutions Architect
United States
Contract
Remote
Lead/Staff
$212K/yr - $287K/yr
10+ years expShippo is a company focused on becoming the shipping layer of the internet, aiming to empower merchants with world-class logistics technology. They are seeking a Principal Solutions Architect to lead their Solutions Architects Team, bridging partnerships and enhancing customer experiences while solving complex logistical challenges.
B2BE-CommerceLogisticsSoftwareSupply Chain Management
Responsibilities
Lead and Scale the Solutions Architect Team: Provide day-to-day leadership for the SA organization, setting clear expectations, priorities, and accountability. Ensure the team operates as a cohesive unit aligned to business objectives and partner outcomes
Develop and Mentor Solutions Architects: Own professional growth through coaching, structured feedback, and hands-on guidance. Build technical depth, customer-facing effectiveness, and execution discipline across the team
Define Standards for Solutions Architect Work and Deliverables: Establish consistent standards for how Solutions Architects scope, design, document, and hand off solutions. Ensure clarity, quality, and repeatability in all SA outputs
Own the Solutions Architect Operating Model and Processes: Design and continuously improve the operating model for the SA function, including intake, prioritization, engagement management, and delivery workflows. Balance rigor with speed to support bridge solutions
Drive Consistency and Quality Across Engagements: Ensure consistent execution by implementing review cadences, playbooks, and quality checks. Reduce variability in delivery while enabling individual autonomy
Measure, Inspect, and Improve Team Performance: Define and track metrics that reflect team effectiveness (e.g., throughput, reuse, cycle time, engagement success). Use data and retrospectives to continuously raise the bar
Champion Strategic Partner Relationships: Interface directly with enterprise partners, understand the underlying needs, and drive solutions that expand Shippo's product portfolio and enhance customer capabilities
Set Technical Direction for Solution Delivery: Guide the team in creating solution architectures, API specifications, and bridge solutions using Shippo-approved infrastructure and processes. Own the customer developer experience, including SDKs and documentation
Qualification
Required
10+ years of experience in software development
5+ years leading teams
History of directly engaging and interfacing with customers, clients, and partners
Strong interpersonal skills and the ability to work with all levels of the organization
Track record of designing scalable integration architectures that can support multiple enterprise clients
Solid understanding of object-oriented or functional programming and familiarity with various design and architectural patterns
Exceptional verbal, written, and interpersonal communication skills. You are adept at communicating relevant information clearly and concisely
Deep understanding of customer needs and passion for customer success
Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale
Coding experience in server-side programming languages (e.g. Go, Python, Java, Ruby) as well as database languages (SQL)
Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix)
Solid understanding of object-oriented programming and familiarity with various design and architectural patterns
Deep understanding of customer needs and passion for customer success
Exhibit core behaviors focused on craftsmanship, continuous improvement, and team success
BS or MS degree in Computer Science or equivalent experience
Preferred
Prior experience with XMS integrations (OMS, WMS, TMS)
Prior experience working or interacting with shipping and/or postal carriers
Experience using GoLang and Python in production
Familiarity with microservices architectures
Experience integrating with APIs that use REST, SOAP, gRPC and other technologies
Interest and experience in performance tuning, concurrency, microservices, security, data analytics, and web stack
Experience with Django
Past experience and success in building scalable APIs or services
Interest and experience in performance tuning, concurrency, microservices, security, data pipelines, and web stack
Experience with DevOps tooling such as Docker, Terraform, CircleCI, SumoLogic, PagerDuty, etc
Experience with AWS/Cloud services such as EC2, S3, Lambda, Route 53, Cloud Formation, Cloudflare, Elastic Beanstalk, IAM, etc
Benefits
Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
Take-as-much-as-you-need vacation policy & flexible working
One week-long company wide winter slow down
3 Volunteer Days Off (VTOs)
WFH stipend to set up your home office
Charity donation match up to $100
Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings
Company
Shippo
Shippo is a shipping platform with tools for label creation, tracking, and carrier comparisons, saving time and cost.
201-500 employees
H1B Sponsorship
Shippo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (5)
2023 (8)
2022 (14)
2021 (11)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$154.28MKey Investors
Bessemer Venture PartnersD1 Capital PartnersUnion Square Ventures
2021-06-02Series E· $50M
2021-02-23Series D· $45M
2020-04-07Series C· $30M
Leadership Team
Simon Kreuz
Co-Founder
Olivier Adler
CFO
Recent News
Uncorkcapital.com
2026-02-05
Digital Commerce 360
2026-01-17
2026-01-16
Company data provided by crunchbase