Saint Francis Veterinary Center of South Jersey · 18 hours ago
Veterinary Client Service Representative
Woolwich, NJ
Full-time
Onsite
Entry, Mid Level
$17/hr - $19/hr
2+ years expSaint Francis Veterinary Center of South Jersey is seeking a motivated Veterinary Client Service Representative to join their growing team. In this role, you will provide comprehensive care to pets, answer and triage client phone calls, schedule appointments, and assist with payment processing among other responsibilities.
Veterinary Services
Responsibilities
Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients
With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow
Assist clients with checking in, scheduling appointments and processing payments
Maintain a clean and welcoming reception area
Communicate with clients about individualized pet health concerns and offer guidance on Thrive Membership options, medications, and additional treatments
Assist in maintaining relevant, comprehensive medical records with the support of practice systems
Be willing to guide, mentor and support fellow team members
Qualification
Required
2+ years of client service representative experience required
High school diploma or equivalent
Empathy, compassion and a genuine love for animals
Excellent communication, organization, and problem-solving skills
Preferred
Experience in a veterinary setting strongly preferred
Benefits
Competitive pay
401(k) with no waiting period to enroll and employer match after one year
Mental health resources, including 24/7 access to Lyra Health
Paid Parental Leave
Purr-ental leave for when you adopt a pet
Employer-sponsored childcare and elder care
Personalized care for every family-forming journey
FREE CE Courses
Pet perks and veterinary service discounts
Student loan management tools and assistance
Company
Saint Francis Veterinary Center of South Jersey
Saint Francis Veterinary Center of South Jersey is a full service veterinary hospital offering specialty and general medicine.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase