Hospitality House Food Pantry · 1 day ago
Program Coordinator
Commerce Township, MI
Full-time
Hybrid
Entry, Mid Level
2+ years expHospitality House Food Pantry is dedicated to serving the community through its food pantry programs. The Program Coordinator will oversee the operations of various food pantry initiatives, manage volunteer coordination, and ensure efficient service delivery to clients and community members.
Non-profit Organization Management
Responsibilities
Oversee the planning, implementation, and evaluation of the food pantry programs, including scheduling, partner communication, inventory management, and resource allocation
Develop and maintain relationships with community partners, donors, and clients
Prepare and disseminate program-related communications, including newsletters, flyers, and reports
Maintain accurate records of program activities. Use data to assess program effectiveness and make improvements
Assist in budget planning and monitoring expenditures for program activities
Greet and register clients seeking pantry services, ensuring all required documentation is accurately completed. Assess individual and family needs to determine the appropriate level of assistance, while upholding confidentiality and delivering compassionate, non-judgmental support
Coordinate special events and initiatives, such as the school supply backpack program and holiday programs
Recruit, train, and supervise volunteers, ensuring a positive and productive volunteer experience. Foster a positive and inclusive environment that encourages volunteer satisfaction and long-term commitment. Recognize and celebrate volunteer contributions through regular appreciation activities. Provide oversight and support to volunteers during their shifts, addressing any questions or issues that arise and ensuring adherence to pantry policies and procedures
Maintain accurate records of volunteer information, including contact details, availability, training completion, and performance feedback. Utilize this data to optimize volunteer engagement and scheduling
Serve as the primary point of contact for pantry programs and volunteers, maintaining open lines of communication to keep them informed of pantry updates and other important information
Work closely with other pantry staff and departments to ensure that programs and volunteer efforts align with overall operational goals and community needs
Other duties as assigned
Qualification
Required
Bachelor's degree Social Work, Nonprofit Management, Public Administration or another related field
2-3 years experience preferred
Commitment to Hospitality House and the organization's mission
Ability to work well in a team environment, handle multiple assignments, and meet deadlines
Ability to lift 20 pounds
Problem-solving and critical thinking skills
Strong leadership and organizational abilities
Excellent written and verbal communication skills
Excellent computer software/data management skills including proficiency in Microsoft Office
Compassion, empathy, and mission-driven with a commitment to serving others
Flexibility and adaptability in a dynamic work environment
Positive attitude and a proactive approach to challenges
Preferred
2-3 years experience preferred
Bilingual in English and Spanish is a plus
Benefits
Health insurance
Dental insurance
Vision insurance
401k options
Vacation and holiday paid time off
Partial remote work schedule - hybrid
Company
Hospitality House Food Pantry
The mission of Hospitality House is to minimize deprivation in our community by providing food and assistance to those in need, while maintaining the utmost respect for the dignity of the individual.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase