UST · 1 day ago
Healthcare Operations Data Analyst
UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. The Healthcare Operations Data Analyst will support the Operational Excellence Program Lead in driving process improvements and efficiency initiatives across BPaaS operations.
ConsultingInformation TechnologyInformation Services
Responsibilities
Collect, analyze, and interpret operational data to identify trends, inefficiencies, and improvement opportunities
Develop and maintain dashboards and reports to track KPIs, cost savings, and process performance
Assist in root cause analysis and prepare actionable recommendations for process optimization
Support implementation of process improvements and automation initiatives (RPA, AI/ML)
Document workflows, standard operating procedures, and best practices
Collaborate with cross-functional teams to ensure timely execution of improvement projects
Prepare presentations and status updates for internal stakeholders and clients
Qualification
Required
2-4 years of experience in operations analysis, process improvement, or related role
Strong analytical and problem-solving skills with proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau)
Excellent communication and collaboration skills
Bachelor's degree in Business, Operations, Analytics, or related field
Preferred
Familiarity with BPaaS operations or healthcare processes
Lean Six Sigma certification is a plus
Benefits
Full-time, regular employees accrue up to 16 days of paid vacation per year
Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
10 paid holidays
Eligible for paid bereavement leave
Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
Eligible for medical, dental, and vision insurance
Basic life insurance
Accidental death and disability insurance
Short- and long-term disability benefits
May purchase additional voluntary short-term disability benefits
Participate in a Health Savings Account (HSA)
Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses
Potential for quarterly incentive-based bonuses and or commissions depending on role
Company
UST
UST is a Digital Transformations Solutions Provider.
H1B Sponsorship
UST has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (870)
2024 (800)
2023 (647)
2022 (634)
2021 (612)
2020 (984)
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Temasek Holdings
2018-06-27Private Equity· $250M
Recent News
Orange County Business Journal
2026-01-24
2026-01-20
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