Torus · 17 hours ago
Overwatch Implementation Lead
South Salt Lake, UT
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $70K/yr
3+ years expTorus is a company focused on building resilient and intelligent power infrastructure. The Overwatch Implementation Lead will ensure the smooth rollout of new software and operational changes across teams, bridging various functions to enhance customer experience and operational efficiency.
EnergyEnergy ManagementRenewable Energy
No H1B
Responsibilities
Lead the implementation of new Overwatch tools, workflows, and integrations
Translate needs into simple, actionable requirements and rollout plans
Coordinate timelines, decisions, risks, and communication across teams
Prepare the organization for changes through documentation, SOP updates, and training
Map workflows across TAMS, Lasso, Netsuite FSM, and internal tools to ensure clean handoffs
Validate new features with Overwatch Engineering before rollout
Provide early visibility into impacts, trade-offs, and operational readiness
Ensure changes reduce friction and improve customer clarity, speed, and reliability
Qualification
Required
3–7+ years in implementation, program management, operations, or product operations
Proven experience coordinating cross-functional projects or system rollouts
Strong written and verbal communication (direct, concise, answer-first)
Ability to break down complexity into clear steps, decisions, and ownership
Experience working in fast-moving, high-growth environments
Demonstrated ability to manage timelines, risks, and workflows across multiple teams
Proficiency in reading, writing, and speaking English required
Preferred
Background in a hardware + software or service-heavy environment
Familiarity with operational tooling or workflow systems
Exposure to energy, renewables, industrial operations, or 24/7 support models
Experience documenting processes, SOPs, or operational handoffs
Prior involvement in change management, training, or process rollout
Benefits
Employee Rewards Package including Equity
401(k) Retirement Savings Plan
Health Benefits Package: Choice between traditional PPO or HSA eligible medical plans; Dental insurance; and Vision insurance
Human-centered Paid Time Off including Unlimited Discretionary PTO or 10 days of accrued PTO; 10-days paid company holidays; Waiting period-free 100% paid parental leave
Torus paid Life and AD&D Insurance with option to purchase additional coverage
Voluntary Short- and Long-Term Disability Insurance
Peer Recognition Program
Company
Torus
Torus empowers individuals and communities to become their renewable energy providers.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$267MKey Investors
Magnetar CapitalOrigin Ventures
2025-09-09Series Unknown· $200M
2024-04-03Series A· $67M
2022-07-08Seed
Leadership Team
Nate Walkingshaw
CEO and Founder
Recent News
Business Live
2025-12-16
2025-12-02
FF News | Fintech Finance
2025-11-27
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