Munich Re · 4 days ago
CRM Application Developer - Dynamics
Hartford, CT
Full-time
Hybrid
Senior Level
5+ years expMunich Re is a leading global reinsurer, and they are seeking a Microsoft Dynamics 365 Lead Developer to serve as a senior technical expert. This role involves architecting, developing, customizing, and integrating Microsoft Dynamics 365 solutions to drive digital efficiency and meet business needs.
FinanceProperty & Casualty InsuranceInsuranceInsurTechRisk Management
Responsibilities
Lead the design, architecture, and development of solutions using Microsoft Dynamics CRM and the wider Microsoft 365 ecosystem
Collaborate with business partners, SMEs, and stakeholders to analyze requirements and translate them into clear technical specifications for the Scrum Team
Deliver high‑quality, scalable, and maintainable customizations, workflows, plugins, and integrations
Implement back‑end data changes needed to enable future AI solutions, primarily leveraging Copilot and new Dynamics functionality
Research, develop, and implement short‑ and long‑term strategies to effectively achieve business and technology roadmap objectives
Proactively identify process improvement opportunities across system processes and implement enhancements to increase efficiency
Facilitate decision‑making and develop functional design documentation to drive the development process, incorporating the Architecture Runway and Technical Design Kanban Board
Analyze customer journey touchpoints and maximize opportunities for optimization
Participate in all phases of implementation—from requirements analysis to configuring the Microsoft Dynamics application to meet customer needs
Own and execute complex enterprise‑level integrations between Power Apps, Dynamics CRM, ERP systems, and various third‑party applications
Implement data flows using tools such as Power Automate, Azure Logic Apps, and REST APIs
Ensure integrations adhere to best practices for performance, security, and maintainability
Customize, extend, and configure Dynamics applications to support specific business processes and operational needs
Develop and maintain model‑driven apps, canvas apps, business rules, workflows, and custom components
Troubleshoot, optimize, and enhance existing CRM solutions across multiple business units
Build strong, trust‑based relationships with internal clients and key business stakeholders
Understand business challenges and project objectives to deliver tailored, high‑impact solutions
Serve as a technical advisor during requirement sessions, design workshops, sprint planning, and project reviews
Qualification
Required
5+ years of hands‑on experience with Microsoft Dynamics 365
Strong proficiency with Power Apps, Power Automate, Power Platform Dataverse, and M365 development tools
Proven experience with enterprise system integrations, APIs, Azure services, and automation workflows
Deep understanding of CRM customization, configuration, solution management, and governance
Excellent communication and client‑facing skills
Scaled Agile and Microsoft certifications
Preferred
Microsoft certifications in Power Platform, Dynamics 365, or Azure
Experience in Agile project environments (Azure DevOps, Rally, or Jira)
Familiarity with CI/CD pipelines for the Power Platform (e.g., Azure DevOps, GitHub Actions)
Company
Munich Re
Munich Re is an insurance company that provides reinsurance, insurance, and risk solutions.
10001+ employees
H1B Sponsorship
Munich Re has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1888-03-21IPO
Leadership Team
Andrew Buchanan
Group CFO
Christoph Jurecka
Chief Financial Officer
Recent News
Morningstar.com
2026-02-12
2026-01-16
2026-01-16
Company data provided by crunchbase