Mitchell Martin Inc. · 1 day ago
Payment Application Support Engineer
Charlotte, NC
Full-time
Hybrid
Senior Level, Lead/Staff
$46.55/hr - $66.50/hr
8+ years expMitchell Martin Inc. is seeking a Payment Application Support Engineer to join their team. This role involves supporting cloud-deployed payment applications and ensuring application reliability while managing transaction processes.
AccountingConsultingHealthcareHuman ResourcesInformation TechnologyB2BBookkeeping and PayrollHealth CareStaffing Agency
Responsibilities
Support cloud-deployed payment applications and manage transaction processes
Onboard merchants to transaction processing platforms
Analyze transaction failures and recommend improvements for reliability and quality
Document production incidents and collaborate with support and development teams
Devise and implement new support processes in line with company policy
Qualification
Required
Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related field
8-10 years of experience supporting payment gateway or acquiring systems
Solid understanding of SDLC, ITIL processes, and project management skills
Knowledge of payment industry protocols and transaction processing
Proficient in communication and vendor management skills
Company
Mitchell Martin Inc.
Mitchell Martin Inc.
501-1000 employees
H1B Sponsorship
Mitchell Martin Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (104)
2023 (156)
2022 (122)
2021 (157)
2020 (253)
Funding
Current Stage
Late StageLeadership Team
Anthony Giardina, PMP
Chief Technology Officer
Joseph Schimpf
CFO
Recent News
2025-12-30
Kansas City Business Journal
2024-12-24
2023-01-09
Company data provided by crunchbase