Maverick Solutions Inc · 1 day ago
Client Service Associate - Entry Level at MSI Inc.
Indianapolis, United States
Full-time
Onsite
New Grad, Entry Level
$38K/yr - $56K/yrMaverick Solutions Inc is a dynamic and innovative event marketing firm dedicated to creating impactful experiences for clients. They are seeking a Client Service Representative to ensure exceptional service for clients and event participants throughout their experience.
Big DataProfessional ServicesMarketingBusiness DevelopmentBusiness Intelligence
Responsibilities
Serve as the primary point of contact for client inquiries, providing accurate and timely information
Build and nurture strong relationships with clients, understanding their needs and expectations
Assist event attendees with inquiries about event details, registrations, and general information
Deliver a welcoming and helpful experience to enhance attendee satisfaction
Address and resolve customer concerns promptly, ensuring swift and effective solutions
Collaborate with internal teams, including event and marketing teams, to guarantee seamless communication and execution
Maintain professional and clear communication across all channels, keeping clients and attendees informed about event updates and important information
Support overall event operations by anticipating client needs and providing proactive solutions
Qualification
Required
Exceptional verbal communication skills with the ability to explain information clearly and concisely
Proven ability to resolve customer issues effectively and efficiently
Strong customer-centric mindset and dedication to creating positive experiences
Quick thinker with the ability to adapt to unexpected challenges in a fast-paced environment
Empathetic and professional, capable of addressing client and attendee concerns with care and understanding
Collaborative team player, able to work closely with multiple departments to ensure smooth event execution
Benefits
Competitive salary and performance-based incentives.
Opportunities for career growth and professional development.
Access to industry events, workshops, and networking opportunities.
Supportive, team-focused culture that values collaboration and innovation.
Meaningful work making an impact on clients, attendees, and community initiatives.
Company
Maverick Solutions Inc
Maverick Solutions Inc. is a dynamic marketing agency based in Indianapolis, Indiana, committed to building strong connections with our clients.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase