East Texas Professional Credit Union · 15 hours ago
FSR/Teller
Hughes Springs - Hughes Springs, TX 75656
Full-time
Onsite
Entry, Mid Level
2+ years expEast Texas Professional Credit Union is seeking a Teller to provide a variety of paying and receiving functions for members in person, via phone, and through the mail. The role involves processing transactions, balancing cash totals, and assisting members with account-related inquiries and services.
FinanceFinancial ServicesInsurance
Responsibilities
Responsible for providing a variety of paying and receiving functions for members in person, via phone, and through the mail including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances
Balances each day's transactions and verifies cash totals
Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with bookkeeping and checking account problems
Answers members questions regarding Credit Union services provided and performs a variety of account maintenance duties
Actively cross-sells Credit Union services
Performs specific assigned side jobs including various clerical and receptionist functions, and assists other Member Service Representatives with duties as required
Serves members promptly and professionally
Assumes responsibility for the efficient, effective, and accurate performance of teller functions
Represents the Credit Union in a courteous and professional manner
Receives share deposits and loan payments
Processes cash advances, travelers’ checks, cashiers’ checks, money orders, bank-to-bank wires, and Western Union wires
Disburses cash or check share withdrawals
Processes transfers
Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions
Provides override function for other tellers
Assumes responsibility for the effective and professional performance of member service functions
Presents and explains Credit Union services and products to members and assists in meeting their financial needs. Opens and closes accounts. Orders checks for members' accounts. Completes payroll deduction and authorization forms
Answers questions and solves problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party. Resolves member bookkeeping and checking account problems. Takes stop payment orders
Receives and directs members and telephone calls. Responds to inquiries and questions if possible or directs them as necessary. Records and relays messages
Performs file maintenance and account changes as needed
Keeps members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services
Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information
Actively cross-sells Credit Union products and services
Qualification
Required
High school graduate or equivalent
Training for Teller and Member Service certification completed and passed
Thorough knowledge of Teller and Member Service Representative Operations and procedures
Solid understanding of Credit Union operations
A minimum of two years of Teller experience required in a full-service financial institution
Excellent communication skills and willingness to assist others
Professional appearance, dress, and attitude
Solid math skills
Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone
Good typing skills
Willingness to assist others
Company
East Texas Professional Credit Union
East Texas Professional Credit Union offers banking, insurance and financial services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase