Beth Israel Lahey Health · 14 hours ago
Unit Coordinator L&D - BIDMC (36 hours, Night shifts)
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$20.50/hr - $27.59/hr
0+ years expBeth Israel Lahey Health is a growing healthcare organization dedicated to making a difference in people’s lives. The Unit Coordinator role is responsible for facilitating patient flow and serving as a liaison among patients, visitors, and clinicians to ensure efficient unit operations.
Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining
Responsibilities
Facilitates patient flow through the unit. Coordinates admissions with admitting, nursing staff and admission facilitator. Assists providers and ensures availability of needed supplies. Obtains and communicates information for requested tests and procedures. Coordinates registration process for established protocols
Answers patient call lights in a timely manner and responds within scope of role, following BIDMC Call Light Standards of Practice. Greets and directs patients, families, visitors and staff. Identifies self and provides informative, non-clinical information when requested by patients, families, staff or visitors
Utilizes all available information systems that support unit-based operations such as provider order entry, bed tracking, nursing call system, as directed ensuring timeliness of response and accuracy of data input. Serves as a point person for resolution of IS issues
Maintains basic competency in trouble shooting printer/copier/fax issues. Ensures patients are properly charged for equipment, supplies and outside purchases. Coordinates special purchase for patient care needs (e.g. specialty beds). Ensures that all equipment in the unit is adequately maintained. Maintains equipment logs. Performs/monitors activities related to JCAHO
Manages the unit based patient valuable program. Investigates lost belongings, maintains tracking logs and provides detailed summary as requested. Reports unresolved losses to Operations Coordinator
Qualification
Required
High School diploma or GED required
0-1 years related work experience required
Prior customer service experience
Basic familiarity with computers
Ability to navigate at a basic level within web-based applications
Preferred
Previous administrative experience in a healthcare setting
Company
Beth Israel Lahey Health
Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Robert Fields
Chief Clinical Officer and Executive Vice President
Recent News
2026-01-25
Boston Globe
2025-11-24
Company data provided by crunchbase