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Airline Customer Service Representative jobs in United States
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SFO Technologies · 10 hours ago

Airline Customer Service Representative

SFO is hiring friendly, fun, and professional customer service agents to provide exceptional service to domestic and international airline passengers. This entry-level role involves various duties at an airport, including assisting customers with fare quotes and maintaining professional interactions with airline passengers.
Health CareIndustrialManufacturingMechanical Engineering
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Responsibilities

Perform a variety of duties at an airport, including: assist customers with fare quotes; boarding gate functions
Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas, including bag-room, ramp, and other terminals
Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
Translate, transcribe when possible
Take care when handling company assets and be aware of the costs associated with damage
Complete accurate cash handling transactions, manifests, and labelling
Operate machinery in accordance with operational policies and standards
Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

Qualification

Customer serviceBasic math skillsComputer literateEffective communicationMulti-taskingQuick decision makingReading comprehensionOrganizational skills

Required

At least 18yrs old, with a High School Diploma or G.E.D
Valid US work Authorization
Able to speak, read and write in English
Flexible schedule to work weekends, holidays & overtime
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Common sense and organized
Mental capacity to make quick and rational decisions
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a fast-paced environment
Able to reading & comprehend reference materials, instructions, policies & procedures
DRUG SCREENING REQUIRED AT TIME OF HIRE

Benefits

Paid training with our highly knowledgeable and top-performing training department.

Company

SFO Technologies

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SFO Technologies provides ODM plus solutions to the aerospace, communications, and healthcare industries.

Funding

Current Stage
Late Stage
Total Funding
$48.07M
Key Investors
Darby Technology VenturesTrue North
2011-05-24Private Equity· $36.84M
2006-04-01Series Unknown· $11.23M
Company data provided by crunchbase