Sky Ranch · 22 hours ago
IS Analyst
Van, TX
Full-time
Onsite
Mid Level
4+ years expSky Ranch is a ministry focused on leading youth and families to know and follow Christ. The IS Analyst is responsible for the implementation, support, and maintenance of end user computer systems, ensuring effective operation of hardware and software in a networked environment.
Non ProfitSocial MediaEducationLifestyleSportsCommunitiesOutdoorsPersonal DevelopmentRecreation
Responsibilities
Support company Windows and Apple workstations by maintaining and troubleshooting company computers, printers, peripherals, and other communication systems. This includes hardware and software problems, networking issues, manufacturer issued patches and fixes, peripheral installation and support, and telephones, cell phones, etc
Respond in timely fashion to help requests and tickets (phone, email, camp radio, etc.). Keep users informed during the troubleshooting process and work with users to improve their computing environment
Support Sky Ranch Local Area Network in six sites to ensure it is “up” and functioning
Support Sky Ranch Point to Point Network in five sites to ensure it is “up” and functioning
Manage O365, Teams (including Phones), SharePoint file stores and administer users via Microsoft Entra
Liaise with Managed Security Provider to proactively manage Sky Ranch Information Services Security posture and firewall
Lead general networking problems and projects with emphasis on streamlining and automating support processes
Administer usernames, passwords, and mail accounts. (O365)
Repair and /or replace computer parts as necessary
Manage applications
Maintain hardware inventory
Work with vendors and contractors to accomplish various projects
Be available outside of standard hours to troubleshoot issues on a limited, rotation basis
During summer season, the 5-day work week will shift to Sunday – Thursday or Tuesday-Saturday for IS employees to ensure 7 day coverage
Provide technical support as needed
Maintain compliance with Sky Ranch’s employee policies and procedures
Maintain compliance with all state and federal laws and regulatory requirements
Perform other duties as directed
Qualification
Required
Associate degree in computer technology
Minimum of 4 years of work experience in Information Technology
In-depth understanding in the field of information technology
Excellent working knowledge of Microsoft Office and Microsoft Operating Systems is required
Cloud Experience – understanding of the Entra environment is necessary
Excellent Networking knowledge and troubleshooting experience
Excellent interpersonal skills, customer focus and relationship building skills
Ability to investigate and analyze information and draw conclusions
Ability to exercise independent thinking and initiative
Ability to deal with complex situations or issues and make effective, timely and appropriate decisions
Excellent organizational skills: ability to multi-task and manage a variety of tasks
Ability to maintain confidentiality
Ability to communicate the vision and values of Sky Ranch to both internal and external customers
Commitment to Christian principles and teachings both professionally and personally
Must be able to fully support Sky Ranch's Doctrinal Statement
An active membership in a church whose spiritual beliefs are aligned with Sky Ranch's Doctrinal Statement
Must demonstrate annually a clear background check and review of child safety practices as required for camp accreditation by the American Camping Association
Possess personal spiritual discipline that models a proactive approach toward personal, spiritual, and relational health
Preferred
Bachelor's degree preferred
Desirable – Experience with MS Intune, SharePoint, Teams, including telephones
Desirable – Experience with macOS, iOS and IpadOS devices and JAMF MDM
Desirable – Experience with Unifi and Ubiquiti networking solutions
Company
Sky Ranch
Sky Ranch is a christian camp, school programs provider, and retreat/conference center.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase