TEKsystems · 9 hours ago
Desktop Support Technician
San Jose, CA
Full-time
Onsite
Entry Level
$25/hr - $27/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Technician to provide day-to-day support operations for end users. The role involves ensuring data integrity, providing enhanced support, and representing the EUS team in global infrastructure improvement projects.
Information Technology
Responsibilities
Day-to-day support operations for the end user
Ensuring data integrity in the Asset Management system
Providing enhanced support to users
Disposal of end user hardware
Proactively refresh End of Life (EOL) systems
Provision computer assets in the new hire on boarding process
Assist in remediating unhealthy SMS and AV clients
Supporting video & teleconferencing hardware
Review and disposition of end user hardware requests
Representing the EUS team in global infrastructure improvement projects relating to end user devices and services
Become a trusted advisor who consults with users on best practices and recommended courses of action
Resolve issues confidently and quickly in an walkup IT lounge environment
Learn, implement and train others on new technologies
Qualification
Required
1+ years of desktop support experience, preferably in a medium to large end user environment
Knowledge of universal client image creation, management and testing
Experience with ticketing systems, active directory, VPN solutions, WLAN, LAN and basic knowledge of TCP/IP
Proven ability working with cross functional teams
Knowledge of client and server operating systems, and machine architectures in a Windows environment
Exceptional verbal and written communication skills focused on ensuring customer satisfaction
Proven problem solving skills with an emphasis on quick problem resolution for a highly technical user base
Keep abreast of technological changes/innovation and identify how they can be applied in support of company goals
Expertise in configuration and use of iOS and Android devices
Preferred
Knowledge of client and system architecture for Mac
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase