SERVPRO of South Palm Beach · 1 day ago
Administrative & Customer Service Coordinator
SERVPRO of South Palm Beach is a locally owned business and part of the nation’s leading restoration franchise. They are seeking a proactive, detail-driven Administrative & Customer Service Coordinator to manage customer interactions, coordinate schedules, and support sales efforts while ensuring excellent service delivery.
Consumer Services
Responsibilities
Be the welcoming first point of contact for clients—answer calls, explain services, and set the tone with a professional, positive experience
Coordinate technician schedules to ensure on-time service
Manage project updates through internal systems to keep everything on track
Follow up with leads, respond to proposal requests, and help move opportunities to close
Track sales activity and support the sales team with timely updates
Prepare and send proposals
Maintain accurate project files and documentation
Communicate clearly between customers, technicians, and managers to keep projects moving
Qualification
Required
Excellent communication—confident, professional, and personable
Tech-savvy and organized, with a knack for managing details
Ability to multitask and stay calm under pressure
Strong attention to detail—nothing slips through the cracks
Experience in restoration, construction, or service industries is a plus (but a positive, customer-first attitude is non-negotiable)
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Company
SERVPRO of South Palm Beach
For over 22 years, SERVPRO of South Palm Beach has been a trusted partner to businesses and homeowners in Boca Raton and surrounding areas, providing fast, reliable restoration services after water, fire, or mold-related disasters.
Funding
Current Stage
Early StageCompany data provided by crunchbase