Canon EMEA · 18 hours ago
Field Service Technician I
Irving, TX
Full-time
Onsite
New Grad, Entry Level
$19/hr - $26.31/hrCanon U.S.A., Inc. is a leader in technology, solutions, and services, seeking a Field Service Technician I to enhance customer experiences through effective maintenance of Canon-supported products. The role involves reporting product failure trends, maintaining technical information, and ensuring customer satisfaction through efficient service delivery.
Cloud ManagementHardwarePrinting
No H1B
Responsibilities
Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping
Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance
Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned
Showcasing strong customer communication and satisfaction skills
Maintaining the performance of assigned machines
Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets
Qualification
Required
Hold a High School diploma or equivalent experience required
Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class
Ability to travel (valid driver's license and acceptable driving record necessary)
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises
Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling)
Benefits
Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else
Medical
Dental
Vision
401(k) Savings Plan
Discretionary profit sharing
Discretionary success sharing
Educational assistance
Recognition programs
Vacation
And much more.
Company
Canon EMEA
Canon EMEA offers printing services.
Founded in 1974
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Shinichi Yoshida
President & CEO
Peter Saak
Chief, Integrated Printing & Services Group
Recent News
2026-01-16
Business Ghana
2025-10-09
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