Comcast · 15 hours ago
Analyst 4, Forecasting & Analysis, Workforce Management
United States
Full-time
Remote
Mid, Senior Level
$55K/yr - $129K/yr
7+ years expComcast is a leading technology provider offering a suite of connectivity and communication solutions. The Analyst 4 role focuses on developing improvement plans and managing reports to enhance customer experience and business results, utilizing forecasting and data analysis to drive high-impact process improvements.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Supports and assists Enterprise Service Assurance and Service Delivery in the identification, prioritization, planning development, coordination, support, and execution of high impact (immediate and long-term) improvement plans for effective and sustainable cost savings
Partners effectively with cross-functional stakeholders to drive alignment and outcomes
Researches and analyzes diversified data to draw valid conclusions. Pressure-tests assumptions and applies creative, out-of-the-box thinking
Analyzes data using web tools and other Company software and prepares recommendations and reports to drive high-impact process improvement efforts
Thinks in end-to-end service ecosystems and understands dependencies
Performs complex modeling to support forecasting, performance, and optimization. Designs solutions that are adaptable and can tell a story
Leads regular senior-level reviews of workforce models, assumptions and performance drivers. Confidently presents results of analysis and recommendations
Demonstrates mastery of workforce planning analysis. Independently leads highly complex, in-depth analytical projects with minimal supervision
Acts as a subject matter expert for other team members, helping to foster growth and understanding within the team
Owns the execution of specialized tasks, including but not limited to producing the weekly service level outlook and partner workforce management overviews
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
Other duties and responsibilities as assigned
Qualification
Required
Bachelor's Degree
7-10 Years of relevant work experience
Demonstrates mastery of workforce planning analysis
Independently leads highly complex, in-depth analytical projects with minimal supervision
Acts as a subject matter expert for other team members, helping to foster growth and understanding within the team
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) as necessary
Preferred
Some combination of coursework and experience, or extensive related professional experience
Benefits
Best-in-class Benefits
Expert guidance
Always-on tools
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
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