Mood Media · 1 day ago
Advanced Solutions Program Manager (EMEA / APAC)
United States
Full-time
Remote
Senior LevelMood Media is a company focused on audiovisual equipment installation and technology deployments globally. The role involves overseeing the development of programs and workflow standards, managing project timelines, and ensuring effective communication with both domestic and international client teams.
Telecom & CommunicationsMusicAdvertisingDigital SignageInternet
Responsibilities
Define overall program objectives, lead the development of workflow process standards, and set expectations with buy-in from all key stakeholders
Work with internal and external teams to manage the coordination of efforts on various deliverables and activities across multiple complex installation projects
Develop comprehensive project timelines aligned to construction schedules and key project milestones
Regularly publish reports on status of work, assessment of risk against defined project milestones, relevant application analytics, product/inventory status, and issue resolution SLAs
Define program governances and enforce adherence to workflow standards
Drive continuous program improvements and/or adjustment in support of overall business success and client satisfaction
Communicate effectively with domestic & international client teams regarding specific installation requirements, construction schedules, budgets, deliverables, etc
Utilize Smartsheet to track and communicate project details, contacts, deliverables, milestones, and current project status
Maintain accurate project reporting & revenue forecasting
Successfully handle coordination of numerous fast paced, highly detailed projects simultaneously
Qualification
Required
Advanced project and program management experience, ideally with experience in Global implementations
Scrupulous attention to detail and data-driven approach
Ability to read and comprehend architectural design drawings
Understanding of commercial construction practices
Ability to develop and maintain Gantt chart style project schedules and timeline documents
Superb communication, interpersonal, analytical, organizational and negotiation skills
Proven ability to provide outstanding customer service
Intermediate to advanced skills and experience in business systems, including Smartsheet, Salesforce, Oracle EBS, Google products
Ability to deal with challenging situations with tact and proper judgment under pressure
Ability to meet strict internal and external timelines / milestones
Able to effectively provide, receive, and respond positively to constructive feedback
Ability to anticipate, identify and respond to changing business priorities
Ability to produce professional documents, including presentations, spreadsheets, correspondence, and e-mail
College degree or equivalent experience
Preferred
Familiarity with commercial AV systems preferred
Project Management Professional (PMP) certification a plus
Company
Mood Media
Mood Media is a digital marketing firm focusing on the customer experience.
Founded in 2004
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$807.36M2020-12-01Acquired
2015-10-31Post Ipo Debt· $13.33M
2015-08-06Post Ipo Debt· $50M
Leadership Team
Jason Carlson
Chief Financial Officer
David Silverman
EVP, General Counsel, Chief Administrative Officer
Recent News
2025-10-01
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2025-09-22
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