Raborn Media · 10 hours ago
Project Manager—Web Application Development
United States
Full-time
Remote
Senior Level
$40/hr - $40/hr
5+ years expRaborn Media is seeking a high-ownership, highly organized Project Manager to support the delivery of a large, multi-phase web application for school districts statewide. The role involves managing project operations, client communication, and ensuring timely delivery while proactively addressing issues and maintaining alignment among teams.
AdvertisingGraphic DesignWeb Design
Responsibilities
Serve as a primary communication channel for clients (voice, video, and written)
Lead and facilitate recurring meetings, standups, and project check-ins
Capture and distribute clear, accurate meeting notes, decisions, and action items
Proactively clarify requirements, timelines, and changes with clients and internal teams
Assess new feature and change requests for scope fit, effort, and timeline impact, and communicate clear guidance back to the client and internal team
Ensure the client always feels informed, heard, and supported through proactive communication, not just reactive updates
Anticipate client concerns and address them before they escalate
Manage project timelines, milestones, dependencies, and critical paths
Update roadmaps, risk logs, and delivery plans
Keep stakeholders aligned on what’s done, what’s blocked, and what’s upcoming
Ensure decisions are documented and traceable
Resolves and/or escalates issues to appropriate levels in a timely manner
Take operational ownership of the project and continuously refine processes for clarity, efficiency, and predictability
Proactively identify risks, gaps, and dependencies before they impact delivery
Hold team members and vendors accountable to commitments and deadlines
Think several steps ahead to prevent issues rather than just responding to them
Own QA coordination and issue flow, ensuring defects are validated, prioritized, resolved, and clearly communicated
Organize bug/issue lists, validate reports, and coordinate retesting
Follow issues through resolution and communicate updates to clients and vendors
Ensure testing, fixes, and releases are handled in a structured, confidence-building manner for the client
Follow up with development teams, third-party vendors, and service providers
Manage escalations when something breaks, stalls, or needs immediate action
Keep everyone accountable and ensure turnaround times are met
Develops and manages third-party providers to ensure performance to goals and contractual compliance
Step in wherever needed as project challenges arise
Help structure ambiguous tasks into clear workflows
Support the internal PM and leadership team with documentation, planning, and execution
Leads or assists in translating business needs into technology requirements
Bring solutions, not just problems: operate with independence and sound judgment
Remain calm and structured when clients are frustrated or timelines tighten
Step into ambiguous situations and create clarity without waiting for direction
Qualification
Required
Proven project management experience (5+ years) overseeing software or web application projects
Strong client-facing communication skills: comfortable leading calls, asking difficult questions, and providing clarity
Ability to own processes and keep a complex multi-team project moving forward
Strong technical fluency that allows you to follow architecture discussions, data flows, APIs, modules, and general development constraints
Able to speak the language of developers well enough to facilitate meaningful technical conversations and clarify scope, risk, and effort
Comfortable translating between technical teams and non-technical stakeholders
Working understanding of web technologies such as: PHP, SQL databases, Laravel, React/JS, HTML/CSS, hosting environments, and general modern web dev processes
You do not need to write code, but you must deeply understand the related concepts and workflows
Comfort coordinating contractors, vendors, and technical teams
Excellent communication, documentation, organization, and follow-through
Strong understanding of formal project management best practices (planning, risk management, dependency tracking, structured communication)
Experience creating structure and order in complex, evolving environments
Comfortable enforcing process and accountability across teams
Preferred
Experience with web application QA planning, execution, or triage workflows
The project is built on PHP/Laravel, so having a working understanding of that framework—and how it fits into a modern web application stack—will help you step in quickly
Experience in education, government, or multi-district web application rollouts
Familiarity with tools like Asana, Slack, Wrike, etc
Benefits
Health, dental, vision, retirement, life insurance, and short- and long-term disability coverage
Company
Raborn Media
Raborn Media provides web design, advertising, social media and design services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Tyler Raborn
CEO
Brad Hollinger
Chief Development Officer
Company data provided by crunchbase