Ravyx CA · 23 hours ago
Integrator
Endicott, NY
Full-time
Hybrid
Mid Level
$55K/yr - $75K/yr
4+ years expRavyx CA is seeking an Integrator responsible for analyzing customer requirements and translating them into optimized POS and retail management system solutions. This role involves working cross-functionally to manage software integrations, support deployment automation, and ensure high-quality implementations.
SoftwareRoboticsInformation Technology
Responsibilities
Gather and analyze customer requirements and translate them into technical solution designs
Configure, integrate, and validate retail technology solutions across hardware and software platforms
Collaborate with development teams to deliver enhancements, fixes, and custom integrations
Test and certify new product versions, releases, and system updates prior to deployment
Plan for system upgrades, version changes, and product obsolescence
Review and improve system setup, deployment, and implementation procedures
Identify opportunities to automate repetitive technical or operational processes
Evaluate emerging technologies and make recommendations for solution improvements
Create and maintain technical documentation, implementation guides, and system configuration standards
Develop internal training materials and customer-facing technical documentation
Ensure centralized, accurate documentation of integration standards and procedures
Train implementation and support teams on new solutions, configurations, and best practices
Serve as a subject matter expert during complex deployments and escalations
Support Sales with technical consultation during pre-sales discovery and solution design
Provide technical consultation and post-implementation support to clients as needed
Participate in scheduled on-call rotation for escalated technical issues
Qualification
Required
4+ years' experience of system integration principles across software, hardware, and networked environments
Solid knowledge of: PC hardware and peripherals, Networking fundamentals, Windows OS and Android OS, Microsoft Office tools
Working knowledge of scripting or query tools such as SQL, PowerShell, or command line utilities
Experience with retail technology platforms, POS systems, or multi-device retail environments
Strong analytical and problem-solving skills with the ability to troubleshoot complex system interactions
Ability to translate business needs into technical requirements and actionable solutions
Strong organizational and project coordination skills across multiple initiatives
Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders
Ability to work independently while collaborating effectively with cross-functional teams
Adaptable, self-motivated, and comfortable in fast-paced, evolving technical environments
A flexible hybrid schedule with 2 days per week in the office and remote work otherwise if not near an office
Travel based on need and availability
Company
Ravyx CA
Ravyx CA provides point-of-sale and management software to businesses in the retail sector, offering personalized products and services that scale with their growth — establishing strong, long-lasting business partnerships.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase