Zelis · 1 day ago
Client Data Specialist
US MA Boston
Full-time
Onsite
Entry Level
$20/hr - $26/hr
1+ years expZelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. The Client Data Specialist plays a vital role in maintaining customer account accuracy and completeness, specifically related to payer contracts and fee schedules, while supporting Client Success Managers to ensure customer satisfaction.
FinanceFinTechHealthcareHealth Care
No H1B
Responsibilities
Maintain up-to-date payer contracts and fee schedules for customer accounts
Perform data discovery and entry tasks, including formatting spreadsheets and accurately modeling fee schedules
Read, interpret, and understand payer contract terms
Quickly complete task lists and provide timely updates on progress
Deliver high-quality, detail-oriented work to ensure account readiness
Communicate with clients about the details of their payer contracts
Coordinate with internal teams for additional research, problem resolution & preventative measures
Support escalated and complex issues further investigating solution and clearly communicating with stakeholders
Participate in team meetings and contribute to the development of client service strategies and high-quality client service experience
Support other team members during peak times or when additional help is needed
Qualification
Required
Associates degree & 1 year or HS Diploma and 3 yrs
Good understanding of physician and/or hospital reimbursement methodologies
Experience modeling fee schedules or working with physician and/or hospital billing
Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents
Excellent verbal and written communication skills
Excellent problem-solving abilities and attention to detail
Proficiency in using CRM software and support tools
Ability to manage multiple tasks and prioritize effectively
Empathy and patience when dealing with clients
Ability to work independently as well as part of a team
Benefits
401k plan with employer match
Flexible paid time off
Holidays
Parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage
Company
Zelis
Zelis is modernizing the healthcare financial experience for all.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$20.15MKey Investors
Mubadala
2024-12-04Private Equity
2020-01-05Private Equity· $20.15M
2019-01-01Private Equity
Leadership Team
Amanda Eisel
Chief Executive Officer
Brian Gladden
Chief Financial Officer
Recent News
2026-01-15
2025-12-10
Company data provided by crunchbase