Elo Touch Solutions · 22 hours ago
Customer Program Manager
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $110K/yr
2+ years expElo Touch Solutions is a pioneer in touchscreen technology, dedicated to exceeding quality standards. The Customer Program Manager will coordinate resources to execute customer projects successfully, ensuring timely and budget-compliant delivery while serving as the main point of contact for clients and stakeholders.
HardwareSoftwareInformation Technology
Hiring Manager
Marianne Kiser, SPHR
Responsibilities
Be the face for Elo’s business with the client and all stakeholders
Interface with customers to support their daily requirements, such as product testing, and deployment scheduling
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure all projects are delivered on-time, within scope and within budget
Develop project scopes and objectives, involving all relevant stakeholders
Support programs with service support contracts including program scope, lifecycle, and resources
Use appropriate verification techniques to manage changes in project scope, schedule, and costs
Communicate technical issues, and be a liaison in assisting with technical resolutions
Ensure resource availability and allocation
Measure project performance using appropriate systems, tools, and techniques
Report and escalate to management as needed
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Other responsibilities and duties as assigned by manager
Qualification
Required
Bachelor's degree, preferably in the fields of computer science or engineering
Minimum of 2-5 years proven working experience as a project administrator with external clients, preferably in the information technology sector
Ability to make clear, strategic decisions that are in alignment with Elo's business objectives
Demonstrated ability in leading, planning, and executing multi-departmental programs
Solid technical background, with understanding or hands-on experience in computer hardware and software systems
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Strong working knowledge of Microsoft Office
Preferred
Experience collaborating with sales, operations, and service support teams
Ability to create new processes and challenge the status quo
Solid organizational skills including attention to detail and multi-tasking skills
PMP / PRINCE II certification is a plus
Benefits
Health
Dental
Vision
Life Insurance
Paid Vacation
401K
Long and Short-Term Disability
Tuition Reimbursement
Company
Elo Touch Solutions
Elo Touch Solutions is a supplier and manufacturer of touch-enabled technology, products, and solutions for various industries.
1001-5000 employees
H1B Sponsorship
Elo Touch Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (7)
2023 (5)
2022 (6)
2021 (4)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2025-08-05Acquired
Leadership Team
Craig Witsoe
CEO
Recent News
2026-01-09
MarketScreener
2025-11-11
The Motley Fool
2025-10-29
Company data provided by crunchbase