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NEOGOV · 20 hours ago

Business Process Improvement & Automation Specialist

Baltimore City

Full-time

Onsite

Mid Level

$81K/yr - $126K/yr

The Maryland Transit Administration, a division of the Maryland Department of Transportation, is seeking a Business Process Improvement & Automation Specialist to support continuous improvement and efficiency across MTA’s capital program. This role involves modernizing project delivery practices, implementing automation solutions, and aligning processes with MTA’s strategic goals.

GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech

No H1B

Responsibilities

Identify and analyze process inefficiencies, develop solutions, and implement improvements across multiple departments

Develop and implement project management tools, automate workflows using Microsoft Power Platform, and integrate other technological solutions

Work closely with project teams and fund managers to gather information, brainstorm solutions, evaluate changes, and resolve issues. Communicate effectively with technical and non-technical staff

Create dashboards, automate data collection, and support strategic reporting needs

Support professional development and training for staff engaged in capital delivery

Qualification

Business process improvementMicrosoft Power PlatformDashboard developmentWorkflow automationProject management principlesAnalytical skillsProblem-solving skillsCollaborative workEffective communication

Required

Graduation from an accredited high school or possession of a high school equivalency certificate

Strong analytical and problem-solving skills with experience in business process improvement

Expertise in Microsoft Power Platform (Power BI, Power Automate, Power Apps)

Knowledge of project management principles and tools

Ability to work collaboratively across departments and communicate effectively with diverse stakeholders

Experience in developing dashboards and automating workflows

Benefits

Healthcare

Dental

Long term disability

Flexible work schedules

Company

NEOGOV

Glassdoor3.5

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Founded in 1999

El Segundo, California, USA

501-1000 employees

http://www.neogov.com

Funding

Current Stage

Late Stage

Total Funding

$700M

Key Investors

The Carlyle Group,Warburg PincusWarburg Pincus

2025-07-28Secondary Market· $700M

2025-07-28Acquired

2021-06-02Private Equity

Leadership Team

Shane Evangelist

CEO

Brandon McDonald

Head Of Marketing

Recent News

Canada NewsWire

CPP Investments Net Assets Total $777.5 Billion at Second Quarter Fiscal 2026 Français

2025-11-14

Financial Post

CPP fund grew by more than $45 billion in fiscal second quarter on surging equities

2025-11-14

Government Technology US

Gov Tech Biz Quarterly Roundup: Q3 2025 With Jeff Cook

2025-10-31

Company data provided by crunchbase