RedTech Recruitment · 1 day ago
IT Support Engineer
Manhattan, NY
Full-time
Onsite
New Grad, Entry Level
$75K/yr - $75K/yrRedTech Recruitment is a forward-thinking organisation where technology drives day-to-day success. They are seeking an IT Support Engineer to serve as the main IT point of contact within their Manhattan office, providing technical assistance and support to internal teams while developing technical skills in a collaborative environment.
Staffing & Recruiting
Responsibilities
Provide technical assistance to internal teams, diagnosing and resolving hardware, software and connectivity issues
Configure laptops, mobile devices and user accounts, ensuring smooth onboarding and offboarding processes
Maintain and update company systems, applications and documentation
Support internal collaboration tools, meeting room tech and conferencing setups
Identify recurring technical issues and contribute ideas for continuous improvement
Qualification
Required
Commercial experience supporting users, ideally in-person, within an IT support role
This company values a strong academic history, so is looking for those who achieved a 3.3 GPA or higher in an IT related degree
Confident supporting both macOS and Windows environments
Comfortable working with productivity tools such as Microsoft 365 or Google Workspace
Understanding of core networking principles (e.g. IP addressing, DNS, VPN)
Strong communicator with excellent attention to detail and a logical approach to problem solving
Enthusiastic about learning new technologies and providing great internal support
Preferred
Familiarity with Active Directory, Azure AD or device-management tools
Exposure to scripting or automation
Previous use of ticketing or incident-tracking systems
Interest in information security or IT best-practice frameworks
Benefits
Healthcare
Dental
401k
Company
RedTech Recruitment
RedTech Recruitment Ltd is a leading STEM recruitment consultancy based in Cambridge, UK. We cover technical recruitment in the UK and USA.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase