Press Ganey · 20 hours ago
Project Manager( Market Research)
United States
Full-time
Remote
Senior Level
$0/hr - $28.90/hr
5+ years expPress Ganey is the leading experience measurement, data analytics, and insights provider for complex industries. The Project Manager will be responsible for facilitating high-level project execution, building relationships with clients, and ensuring projects are completed on schedule and within budget.
HealthcareHealth Care
Responsibilities
Serve as the senior point of contact for enterprise clients, ensuring clear communication, strong stakeholder confidence, and a consistent, high quality experience throughout the project lifecycle
Develop a comprehensive understanding of each client’s business priorities, industry environment, and organizational structure to inform tailored project and program strategies
Lead client meetings, strategic discussions, and project reviews with professionalism, clarity, and a consultative approach
Proactively identify client needs and project risks, recommending effective solutions to maintain alignment, mitigate issues, and support successful outcomes
Set and manage expectations related to scope, timelines, feasibility, sampling plans, fieldwork milestones, deliverables, and operational considerations
Cultivate long term, trust based relationships that position Forsta as a strategic partner and an extension of the client’s internal team
Guide clients through complex, multi phase or multi country programs, providing direction on best practices, operational workflows, and project requirements
Promote and drive adoption of Forsta tools, platforms, and recommended processes to enhance project efficiency, consistency, and data quality
Oversee the full lifecycle of high complexity research projects—from initial scoping and kickoff through execution, quality assurance, fieldwork oversight, delivery, and closeout
Ensure strong internal alignment by coordinating cross functional teams, communicating requirements and risks, and contributing to account growth through outstanding service delivery
Ensure all project activities adhere to Forsta’s quality standards, compliance requirements, and operational best practices to maintain consistency and excellence across engagements
Prepare clear, accurate, and timely project documentation—including scopes, timelines, status updates, and post project summaries—to support transparency and organizational alignment
Support long term account health by identifying patterns, insights, and operational improvements that enhance the client experience and strengthen Forsta’s strategic value
Qualification
Required
5+ years of Project Management experience, including 4+ years in Market Research or Research Insights, with a proven ability to lead large, complex, or enterprise level programs
Demonstrated success building and sustaining consultative, trust based client relationships, serving as the primary client lead for multi phase or multi country initiatives
Strong command of survey operations and fieldwork workflows, with familiarity in research methodology, sampling logic, and data interpretation concepts (preferred but not required)
Hands on experience with survey platforms, including Forsta Surveys (Decipher), and the ability to guide clients and internal teams in platform usage and best practices
Exceptional communication and executive level presentation skills, with the ability to simplify complex topics for diverse audiences and influence decision making
Advanced technical proficiency, including strong MS Office fluency (Excel, PowerPoint, Word), and comfort working with tools such as Salesforce, Jira, Teamwork, and Slack
Strong commercial and financial acumen, including experience supporting account growth, building budgets, forecasting, and managing project margins
Benefits
Competitive benefits package
Discretionary bonus or commission tied to achieved results
Company
Press Ganey
Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise.
1001-5000 employees
H1B Sponsorship
Press Ganey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (8)
2022 (9)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2013-01-02Acquired
Leadership Team
Greg Freiberg
Chief Financial Officer
Darren Dworkin
President & COO
Company data provided by crunchbase