In-Telecom · 9 hours ago
Junior Systems Administrator
Slidell, LA
Full-time
Onsite
Entry Level
$45K/yr - $55K/yr
1+ years expIn-Telecom is a company focused on providing robust IT solutions, and they are seeking a Junior Systems Administrator to support their internal IT infrastructure. This role involves day-to-day administration, monitoring, maintenance, and troubleshooting of internal systems, tools, and platforms, while assisting senior engineering staff.
Information TechnologyProfessional ServicesTelecommunications
Responsibilities
Assist in maintaining internal network infrastructure, and cloud services
Perform routine system maintenance including patching, updates, and configuration verification
Monitor system performance, alerts, and health dashboards and escalate issues when required
Provision, configure, and support employee workstations and laptops
Assist with user account lifecycle management including onboarding, modifications, and offboarding
Maintain access control and permissions following security and compliance policies
Provide Tier 1 and Tier 2 internal technical support for hardware, software, and system access issues
Assist in administration of internal IT management platforms and business systems
Maintain documentation for internal systems, configurations, and standard procedures
Support internal application deployment, updates, and troubleshooting
Assist with monitoring and reporting on internal system health and compliance posture
Assist with implementation and maintenance of security controls and endpoint protection tools
Support vulnerability remediation efforts and security patch compliance
Participate in internal compliance initiatives and evidence collection
Follow security best practices for system configuration and access management
Maintain accurate technical documentation and asset records
Follow established Standard Operating Procedures (SOPs) and escalation processes
Assist in identifying opportunities for process improvement and automation
Qualification
Required
1–2 years of experience in IT support, helpdesk, or systems administration
Basic knowledge of Windows Server and desktop operating systems
Familiarity with Microsoft 365 and Entra ID (Azure AD) administration
Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and VLANs
Exposure to virtualization technologies such as VMware or Hyper-V
Understanding of endpoint security concepts and patch management
Strong troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Ability to follow structured processes and documentation standards
Preferred
Associate or Bachelor's degree in Information Technology or related field
Industry certifications such as: CompTIA A+, CompTIA Network+, Microsoft Fundamentals or Associate certifications
Experience with monitoring, backup, or automation tools
Familiarity with compliance or cybersecurity frameworks
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k)
Company
In-Telecom
In-Telecom is a full-service technology company providing Unified Communications solutions, Analytics, Security & Managed Provider Services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shawn Torres
Chief Executive Officer
Recent News
Company data provided by crunchbase