Trinity Services Group · 1 day ago
Field Implementation Analyst
Edison, NJ
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $55K/yr
0+ years expTKC Holdings, Inc., which includes Trinity Services Group, is a respected leader in the corrections and hospitality industries. The Implementation Analyst will manage and execute technology implementation projects, ensuring successful deployment through extensive customer interaction and project management.
Food and BeverageLogisticsInformation TechnologyFood DeliveryFood Processing
Responsibilities
Execute and deploy customer project work plans and transition plans
Hands on configuration of various software / technologies / services / interfaces on Keefe Group hardware for delivery and deployment at customer sites
Execute hardware, software, and new technology upgrades and maintenance of Keefe Group systems deployed to customer sites and regional distribution centers
Prioritize and manage multiple complex projects within time, technical, and resource constraints
Develop training session plans that are designed to enrich the knowledge and understanding of the Keefe Group proprietary software and technologies to specific end user audiences
Execute varying levels of training to Keefe Group customers at customer facilities nationwide on the use of Keefe Group systems products
Execute training to Keefe Group operations staff when new technologies and/or upgrades are introduced
Configure and execute systems integration projects based on varying customer needs from initiation to completion
Document all service, training, configuration, and upgrade activities
Provide escalation help to the support team concerning customer project deployments involving new and existing software / hardware technologies
Provide advanced problem solving, troubleshooting, and system consultation as needed to customers
Provide recommended accounting guidelines within the Keefe Group proprietary financial software along with assistance in customer financial reconciliation / balancing
Provide solutions and input on project problems and challenges
Direct the work of our onsite vendors relating to the installation of our hardware
Other duties as determined by the needs of the business
Qualification
Required
Six to twelve months minimum experience as a Keefe Group IT Support Analyst; or an Associate's degree (A. A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Pro-active self-starter who can work well with people at all levels both inside and outside of the Keefe Group Organization and the correctional facility in a professional manner
Ability to work in a correctional environment
Strong oral and written communication skills supporting a required ability to articulate clear ideas and strategies
Excellent presentation skills and comfort in leading groups
Strong analytical, problem solving/troubleshooting, and project management skills
Ability to travel on business as required
Preferred
Knowledge of IBM DB2 database software and various versions of Windows Server Operating Systems preferred
Computer literacy to include advanced capabilities in tools such as Microsoft Word, Excel, Visio, Pivot Tables, and other web-based applications
Benefits
Medical w/prescription coverage
Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
Dental
Vision
Basic Life and Basic Accidental Death and Dismemberment Insurance
Short Term Disability
Long Term Disability
Voluntary benefits that can be selected to create the right package for you
Paid Time Off
Company Match for the 401(k) Retirement Savings Plan
Weekly Pay
DailyPay providing you immediate access to earned wages
Company
Trinity Services Group
Trinity Services Group is one of the largest providers of correctional food service in the nation.
1001-5000 employees
H1B Sponsorship
Trinity Services Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (2)
2022 (2)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2012-04-10Acquired
Leadership Team
Dave Miller
Chief Operating Officer
Recent News
Urban Milwaukee
2024-02-18
Company data provided by crunchbase