Russell Tobin · 20 hours ago
Quality Technician
Russell Tobin is seeking an ILS Coordinator to ensure customer-focused equipment support while maintaining compliance in site laboratories. The role involves acting as a point of contact for clients, managing service administration tasks, and supporting calibration and performance tracking of scientific equipment.
Responsibilities
Ensure customer focused equipment support while maintaining a high level of compliance
Act as a point of contact for client customer base within site laboratories and external contractors arriving at site to repair/maintain scientific equipment
Support all service administration tasks in collaboration with client metrology team
Partner with the client metrology team to support management with the calibration and send away of devices, document controls and verifications
Manage and improve the service logging process and asset database
Track the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes
Maintain CMMS systems to keep accurate records of all equipment related faults to support data related initiatives
Attend client meetings to review on-going performance areas for continual improvement
Work with the planning or engineering teams to escalate calls for remediation, ensuring that the requestor is informed and updated at all stages of the process
Help ensure that all relevant QHSE processes about contractor management are met, and the site remains audit ready
Ensure all compliant documentation like engineering service reports are stored and filed according to GxP and GDP practices
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion
Impact through clearly defined duties, methods, and tasks are described in detail
Deliver own output by following defined procedures and processes under close supervision and guidance
Qualification
Required
Lab experience!!!!
High School Diploma or GED with up to 2 years of job-related experience, HNC/HND in relevant engineering and/or science discipline equivalent preferred
Strong organizational skills with an inquisitive mindset
Ability to work in regulated environment and remain compliant for HSE and quality
Proficient in Microsoft Office software (Word, Excel, PowerPoint etc.)
Communication skills to exchange straightforward information
Ability to follow basic work routines and standards in the application of work
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
Basic math skills
Ability to calculate simple figures such as percentages, discounts, and markups
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
A 401(k)-retirement savings
Life & disability insurance
An employee assistance program
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Employee discounts with some preferred vendors
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.