VIRTUS Data Centres · 1 day ago
Technical Shift Manager
Enfield, CT
Full-time
Onsite
Mid LevelVIRTUS Data Centres is one of Europe’s fastest-growing data centre providers, focused on delivering innovative and sustainable digital infrastructure solutions. The Technical Shift Manager will support the site team on all technical plant aspects, ensuring service delivery and operational continuity while managing third-party contractors and maintaining zero customer downtime.
Cloud ComputingSoftwareInformation TechnologyData Center
Responsibilities
Witness all critical works on site
Management of M&E tasks to ensure service delivery meets expectations
Assist in scenario testing and training for the site teams
Maintaining zero customer downtime including any breaches to contractual SLAs and KPIs
Work closely with the Service Management Centre (SMC) on the change control process, that customer communications and incident updates are being accurately reported and managed
Draft post-incident reviews
Ensuring the management of specialist contractors, working across the Data Centres, ensuring contracted service delivery is being received, that reactive tasks are being logged and ensure work is completed to a high standard
Ensuring all staff, customers and contractors’ adherence to site policies and operational processes
Assisting in the management of the site Maximo CAFM system
Work with the Technical/Operations team on weekly and monthly site reports to ensure quality updates
Ensure the provision of a safe and healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required
A good understanding of the Health and Safety policies, procedures and best practices
Out of hours on call for any emergencies
Provide support and remote cover to neighbouring Data Centres if / when required
Any other reasonable requests made by your line manager
Qualification
Required
Experience in a Data Centre or other similar critical Management role
Strong and demonstrable process management experience in a live operational environment
Real-time Incident/fault management experience in a business-critical environment
Experience with business continuity, risk management, incident management and day-to-day engineering tasks
Good health and safety and environmental knowledge
Mechanical or electrical engineering with working knowledge of BMS, PMS and fire systems
Flexible, adaptable and innovative
Great team player
Strong ownership, accountability and sense of urgency to drive issues to conclusion
Good communication skills (verbal and electronic)
Willingness to undergo a BS7858 screening process
Company
VIRTUS Data Centres
VIRTUS owns, designs, builds and operates a new generation of agile, connected.
Founded in 2008
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$81.28MKey Investors
Macquarie Asset ManagementH.I.G. CapitalST Telemedia
2022-08-02Private Equity
2017-07-13Debt Financing
2015-06-25Corporate Round
Leadership Team
Daryl Seaton
Founder & CFO
Recent News
2026-01-08
BusinessCloud
2026-01-07
Company data provided by crunchbase