Recurly · 22 hours ago
Senior Sales Operations Analyst
Recurly is expanding its Revenue Operations function and is seeking a Senior Sales Operations Analyst to join their high-impact team. The role involves identifying gaps, building scalable workflows, and providing strategic insights to ensure the sales team operates efficiently and effectively.
Computer Software
Responsibilities
Establish the Rhythm: Design and lead the sales operating cadence, including forecasting, pipeline health reviews, and QBRs. Partner with business analytics to build out scalable reporting
Architect & Optimize Processes: Identify gaps in the current lead-to-close lifecycle and map out scalable workflows that remove friction for our reps
Actionable Insights: Look past the "what" to find the "why." Perform deep-dive analyses to optimize win rates and highlight areas for performance improvement
Analyze Sales Metrics: Identify trends and opportunities through in-depth data analysis
Data Integrity & Governance: Partner with Business Analytics to refine reporting and act as a firm advocate for CRM hygiene—ensuring our data is a source of truth, not a point of confusion
The Strategic Problem Solver: You thrive in problem-solving. You have the natural insight to identify gaps, the initiative to address them, and the interpersonal skills to collaboratively develop and implement solutions
Qualification
Required
4+ years in Sales or Revenue Operations within a high-growth B2B SaaS environment
Strong desire to get things done and demonstrate urgency with small & big initiatives
Ability to be flexible and handle multiple projects in an organized and timely manner
Proven experience building or refining sales processes and operating rhythms from the ground up
You are comfortable being firm when it comes to process adoption and data standards, backed by the ability to communicate the 'value-add' to busy sales reps
Experience with Salesforce and the modern RevOps stack (e.g. Gong, ZoomInfo, Outreach, or similar)
Benefits
Medical, dental and vision benefits
Life insurance
Short and long-term disability
Hospital indemnity
Critical illness coverage
Employee accident protection
Health savings account (HSA) with company contribution & flexible spending account (FSA) options
Employee assistance program
Legal and Pet Insurance
401(k) Retirement Plan and company match
Company equity
Flex Time Off
Company Events
Training/Development
Tuition reimbursement
Commuter benefits
Volunteer opportunities
Monthly internet stipend