Sonic Automotive · 1 day ago
eSales Agent - Land Rover Pasadena
Sonic Automotive is a Fortune 500 company that is transforming the way people shop for, buy and service their vehicles. The eSales Agent is responsible for engaging with customers interested in purchasing vehicles, generating sales appointments, and delivering a premium customer experience through effective communication and lead management.
RetailCustomer ServiceAutomotive
Responsibilities
Answer inbound phone calls, internet inquiries, and chats
Provide guests with timely, relevant responses to address customer questions and needs
Facilitate providing guests price and purchasing information
Provide payment options and quotes
Generate sales and acquisition appointments
Manage organizers to stay up to date with follow up of all active guests
Adhere to specific outreach cadence required for new inquiries
Maintain a thorough understanding of KPIs
Qualification
Required
Minimum 1 year call center or sales focused experience
Able to set priorities, multi-task, and achieve goals
Ability to perform in a fast paced environment
Ability to work on a team
Exceptional communication skills, both written and verbal
Highly proficient in verbal phone skills
Ability to establish and maintain strong internal and external relationships
Strong organizational and time management skills
Must be adaptable to change
Proficient using a computer
Evening and weekend schedule availability required
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Benefits
Medical
Dental
Vision
HSA
401k
PTO
Special benefits to purchasing and leasing a car
Personal Automotive Concierge Service
Company
Sonic Automotive
Sonic Automotive, as a Fortune 500 company and member of the Russell 2000 Index, is among the largest automotive retailers in the United
Funding
Current Stage
Public CompanyTotal Funding
$92.37M2009-05-13Post Ipo Equity· $92.37M
1997-11-11IPO
Recent News
Holzer & Holzer
2025-10-30
Company data provided by crunchbase