Liebherr USA · 16 hours ago
Repair Process & Quality Supervisor
Houston, TX
Full-time
Onsite
Senior Level
5+ years expLiebherr USA is an international company with a rich history in manufacturing and technology. The Repair Process & Quality Supervisor is responsible for developing and maintaining standardized repair procedures, overseeing quality assurance, and improving efficiency and customer satisfaction in repair operations.
Mechanical Or Industrial Engineering
Responsibilities
Create, update, and maintain detailed repair procedures for all relevant equipment and systems on Mobile and Crawler Cranes
Ensure documentation is clear, accurate, and aligned with OEM specifications and Industry standards
Publish and manage repair procedures in the company’s knowledge management system
Update Projects in Project Management Software in liaison with the Repair Shop Supervisor
Conduct inspections of completed repair work to verify compliance with documented procedures and quality standards
Participates in Project Retrospectives
Identify deviations and implement corrective actions together with Repair Shop Supervisors and Lead Technicians to maintain high-quality outcomes
Develop and monitor quality metrics for repair operations
Maintain an organized and up-to-date knowledge database for repair processes
Train technicians and staff on new or updated procedures
Identifies training opportunities based upon errors detected in the systems
Act as the subject matter expert for repair standards and quality requirements
Analyze repair processes for efficiency and effectiveness
Initiate recommendations for improvement of the organization’s policies and processes
Recommend improvements to reduce errors, increase productivity, and enhance safety
Collaborate with engineering and service teams to incorporate feedback into procedures
Carries out supervisory duties
Responsible for the overall direction, coordination and evaluation of Repair Process and Quality team
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Qualification
Required
Bachelor's degree in technical or engineering discipline or equivalent
Minimum of five years of experience in a similar position and/or training
Ability to obtain and maintain a valid driver's license and passport
Travel domestically and internationally a minimum of up to 30% of the time
Benefits
Major medical, dental and vision insurance
401K plan with company match
Paid vacation and personal days
Competitive salary
Company
Liebherr USA
Liebherr in the USA was established in 1970 in Newport News, VA.
Founded in 1970Newport News, Virginia, US
10001+ employees
H1B Sponsorship
Liebherr USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (4)
2022 (2)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase