Kaiser Permanente Northwest · 10 hours ago
Data Reporting and Analytics Consultant II - Call Center Forecasting
United States
Full-time
Remote
Entry Level
2+ years expKaiser Permanente Northwest is looking for a Data Reporting and Analytics Consultant II to join their Forecasting team. This role focuses on delivering accurate forecasts for call volume and staffing needs while supporting operational leaders through data analysis and interpretation.
Hospital & Health Care
Responsibilities
Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies and applying data, and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate
Assists with data analysis interpretation by organizing and editing reports and presentations telling a compelling story to stakeholders to enable and influence decision making
Supports data-informed decisions under the guidance of more senior employees by working with clients to identify and clarify key business needs; assisting in the development of outcomes and process measures; translating business requirements; informing data/information needs and data collection methods; measuring the impact of business decisions on clients, customers, and/or members; working with clients and staff to identify opportunities and methods to improve efficiencies with analysis; supporting end-users; and documenting processes and deliverables
Assists with data and information gathering for targeted variables in an established systematic fashion by cleaning and organizing data; querying, merging, and extracting data across sources; completing routine data refresh and update; and providing user support and documentation
Supports data preparation for analytic efforts under the guidance of more senior employees by cleaning data to ensure quality and accuracy based on provided guidelines; and consolidating data
Assists with the execution of creative data analytic approaches leading to actionable outcomes by organizing metrics to be analyzed and calculating algorithms and conducting basic analyses under the guidance of more senior employees, including descriptive statistics
Assists with the development, implementation, and automation of business and reporting solutions by creating summary statistics; organizing data reports, visualizations, and/or interactive Business Intelligence (BI) reports; identifying opportunities to improve exiting reporting solutions; and preparing documentation as appropriate
Qualification
Required
Bachelors degree in Mathematics, Statistics, Engineering, Social/Physical/Life Science, Business, or related field OR Minimum two (2) years experience in data analytics or a directly related field
Ambiguity/Uncertainty Management
Attention to Detail
Business Knowledge
Communication
Critical Thinking
Cross-Group Collaboration
Decision Making
Dependability
Diversity, Equity, and Inclusion Support
Drives Results
Facilitation Skills
Health Care Industry
Influencing Others
Integrity
Learning Agility
Organizational Savvy
Problem Solving
Short- and Long-term Learning & Recall
Teamwork
Topic-Specific Communication
Data Mining
Data Visualization Tools
Statistical Programming Language
Written Communication
Preferred
One (1) year experience working with Access
One (1) year data simulation experience
Company
Kaiser Permanente Northwest
Kaiser Permanente is committed to helping shape the future of health care.
10001+ employees
H1B Sponsorship
Kaiser Permanente Northwest has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Karen Miles
Chief Operating Officer
Wendy Watson
Chief Operating Officer
Company data provided by crunchbase