Expeditors · 1 day ago
Operations Project Manager
Laredo, TX
Full-time
Onsite
Entry, Mid Level
2+ years expExpeditors is a global supply chain management company that emphasizes professionalism, leadership, and customer service. The Operations Project Manager leads and manages process and tools automation projects to enhance efficiency and operational excellence across product departments.
Transportation/Trucking/Railroad
Responsibilities
Proactively monitor the following key metrics to achieve the expected results: Operational Performance DBO
Drive Speed through Active Process Management
Gross & Net Performance Daily reporting
Proactive Performance Review by Customer and Agent
Shipments per Person - Improve 10% yearly
Revenue Expense: improve 0.20 growth yearly
District Excellence - Improve prior years results
Ensure alignment with Corridor initiatives and deployments
Communicate with department Managers and Management to work on challenges
Ensure strong knowledge and proper use of all Expeditor systems and tools
Efficient management and coordination, along with product Managers, all departments' projects and initiatives (CHB, DST including warehouse, TCS and Air/Ocean)
Build healthy cross-functional relationships. Promote team spirit, cohesiveness and effective collaborations with all staff members
Contributes to execute the operations departments’ TBP goals and aggressively drive progress towards end results
Conduct regular meetings with Branch Manager and Product Managers to communicate progress
Complete 52-hour training per year (4.33 per month) and mandatory training timely
Own self-development and execute on personal development goals
Ensure application of the Fundamentals of Business Process and focus on elimination of waste based on “exception” data
Collaborate with CHQ and Business Operations in the implementation of processes, systems and tools and global resources
Contribute to a global operational standard driving the pursuit of a Best-in-Class operation
Identify opportunities, analyze root cause, drive efficiencies in the optimization of operational processes, systems and tools and implement sustainable solutions, (e.g., dashboards, monitors, reports, etc.)
Collaborate with Product Managers to implement best practices of tools and process enhancements that can be replicated for different customers
Conduct regular meetings with project stakeholders, operations teams as needed
Continuously improve the productivity and quality of the service to our customers, through data analysis and technology solutions
Monitor efficiency of existing tools and systems, evaluate results to identify any potential discrepancy
Prioritize problem areas within the product departments through communication with operational staff and via observation, process mapping, timing studies, and other process improvement methodologies
Manage projects execution from initiation to implementation, ensure adherence to project scope, schedule, progress of development tools and validation of efficiencies
Work alongside with IS Solutions (when applicable), to ensure the proper automation and deployment. Ensure alignment with our core systems
Develop optimum efficient processes without sacrificing compliance, oversight or controls
Escalate necessary issues to Branch Manager and Product Managers
Qualification
Required
2-5 years of experience in Logistics and / or Project Management
Experience in successfully leading complex projects, efficiency tools development and/or operational process enhancements required
Exhibit a leadership style that empowers, coaches, mentors, fosters a cohesive team environment
Customer Satisfaction oriented
Strong interpersonal and communication skills, ability to communicate at all levels written and oral
Strong time management and organizational skills
Ability to work productively, both individually and in team environment
Strong project management skills, including planning, risk management
Process oriented, problem solving and business analytical skills
Understanding of Process Fundamentals
Business analytical skills, proficient with data analysis
Proven ability to document business process flows
Ability to complete work within standard procedures, guidelines and office policies
Self-driven personality and good business sense are expected
Strong computer skills, including knowledge of all Microsoft Office
English and Spanish fluency
Commitment to Exemplify our culture at all times
Preferred
Degree (preferred): Bachelor's degree in Business Administration or equivalent combination of education and experience
Two years of supervisory experience preferred or leading complex project
Company
Expeditors
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA.
10001+ employees
H1B Sponsorship
Expeditors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Jeff Musser
President and Chief Executive Officer
Larry Persaud
Chief Technology Officer
Recent News
2024-04-07
The Seattle Times
2024-04-07
Company data provided by crunchbase