City of Gainesville · 20 hours ago
IT Network Analyst
Gainesville, FL
Full-time
Onsite
Senior Level
$33.16/hr - $53.60/hr
5+ years expThe City of Gainesville is committed to community improvement and is seeking a Senior IT Network Analyst to perform advanced technical and analytical work in the public sector and utility industry. The role involves supporting a multi-site enterprise network environment and requires expertise in network infrastructure, telecommunication systems, and security protocols.
Government Administration
Responsibilities
Designs, plans, installs, administers, operates, and repairs telecommunication’s room components including the efficient use of the floor space, rack space, power requirements and consumption, HVAC controls and heat output, environmental alarms, security access, cable management, disaster prevention and safety features with established practices for an auditable enterprise-level network environment; conducting or participating in the annual network disaster prevention, security, safety, and disaster response training
Designs, plans, installs, administers, operates, and repairs the enterprise-level LAN, WAN, Wireless LAN, VoIP, IVR, and Video Conferencing and surveillance IP networks efficiently and securely using appliance servers, routers, switches, VLANs, and other hardware to ensure stable operations, system connectivity, network traffic performance, remote access, and security breach protection in conformance with established practices for an auditable enterprise-level network environment for such activities as change management, preventative maintenance, access control, and NERC-CIP Critical Cyber Assets requirements
Designs, plans, installs, administers, operates, and repairs physical and virtual appliance servers consisting of hardware and applications in conformance with established practices for an auditable enterprise-level network environment for such activities as change management, preventative maintenance, access control, and NERC-CIP Critical Cyber Assets requirements
Designs, plans, installs, administers, operates, and repairs an enterprise-level physical and virtual phone environment consisting of hardware and software for POTS, PBX, VoIP, FoIP, VoiceMail, customer call center, call processing, automatic call distribution, route optimization, trunk groups, system distribution lists, E911, and working with external telecommunication providers in conformance with established practices for an auditable enterprise-level network environment for such activities as change management, preventative maintenance, and access control
Designs, plans, installs, administers, operates, and repairs digital and analog phones, intercoms, PA systems, door and gate security access, fax lines, modems, and alarms; video conferencing and CCTV; wired and wireless devices, and UPSes in conformance with established practices for an auditable enterprise-level network environment for such activities as change management, preventative maintenance, and access control
Assists in designing and implementing redundant systems, policies, and procedures for disaster recovery to ensure effective protection and integrity of system and data assets, including network connections and protocols, appliance servers, and software applications. Modifies plans based on results of tests or incidents
Assists in developing and periodically conducting simulations to test system disruptions and disaster recovery plans and procedures, disaster avoidance and impact reduction strategies for the security and restoration of the data and phone network in the event of natural disasters, technical failures, power outages, and human interference
Assists in conducting risk assessments and business impact analyses to identify vulnerable areas within the organization’s critical network functions
Assists in developing, implementing, maintaining, and overseeing enforcement of policies, procedures, technologies, and associated plans for network security
Assists in assessing the need for any security reconfigurations (minor or significant) and executes them, if required. Keeps current with emerging security alerts and issues
Administers and maintains end-user accounts, permissions, and access rights
Creates, maintains, removes and audits system and end-user accounts, permissions, and access rights
Assists in designing, performing, and overseeing penetration testing of the network in order to identify vulnerabilities
Recommends, schedules, and applies fixes, security patches, disaster recovery procedures, and any other measures required in the event of a security breach
Assists in planning, designing, implementing, and maintaining all network security systems and their corresponding or associated software, including firewalls, VPN, intrusion detection systems, cryptography systems, biometrics, log file analysis, anti-virus software, and all other network security activities
Assists in developing and communicating network security policies and procedures, including those for end users, IT staff, and legal/regulatory compliance
Recommends and assists with deployment of additional security products and tools, or enhancements to existing tools, to detect violations of network security measures
Provides business-hour technical support for escalated client-side hardware, software, security and network issues in a timely and customer-friendly manner
Provides business-hour technical support for all network hardware, software, and security issues in a timely manner, usually on a rotating schedule
Provides after-hours and weekend work for changes that must occur outside of regular business hours
Supports other IT teams throughout project, system, and application lifecycles
Drives City vehicle to service locations
Participates in various IT work activities such as feasibility studies, capacity planning, performance analysis and fine-tuning, new technology evaluation, new systems and applications technical requirements specifications and review, and acts as a project lead on network projects
Attends required on-the-job or coursework training
Attends work on a continuous and regular basis
Qualification
Required
Graduation from an accredited two-year college or university with major course work in computer networks and systems, or digital and analog phone networks and systems and five (5) years of experience in at least two areas of: data communications and computer networks and systems, digital and/or analog phone networks and systems, telecommunication project leading; an additional two (2) years (7 in total) of experience can be substituted for the two-year degree, or an equivalent combination of education, training and experience which provide the required knowledge, skills and abilities
A valid Florida Driver License is required at time of appointment and at all times while employed in this classification
Thorough knowledge of theories, principles, standards, practices, tools, and materials of computer networks, phone systems, multi phone lines, fiber optics, copper wiring, telephone wire color code, proper punch down technique, voice processing, video processing, radio transmission systems, network administration, security, telecomm room management, disaster/recovery techniques, and problem solving
Ability to comprehend architectural structures of buildings and facilities
Ability to interpret and work from technical manuals, schematics, and blueprints
Ability, experience and willingness to observe all proper and safe work practices and use of tools, communication and testing equipment to ensure the safety of systems, hardware, self and others
Ability, experience and willingness to work without direct supervision and to creatively and effectively solve system, hardware and interpersonal issues
Ability, experience and willingness to work effectively with coworkers and the general public
Ability and experience to maintain a high level of integrity when dealing with customers and systems to instill trust and to maintain security
Ability, experience, and willingness to provide leadership and guidance to less experienced co-workers as well as provide effective training to new employees and end users
Ability, experience and willingness to communicate effectively, both orally and in writing, with customers, coworkers, supervisors and managers
Ability, experience and willingness to effectively plan and organize work to ensure the highest quality performance of self and others
Ability, experience and willingness to make sound decisions to effectively solve problems of systems and hardware, as well as to maintain effective interpersonal relations that ensures a team atmosphere
Ability and experience to lead, coordinate and participate in key process improvements as they relate to the organizational networking environment
Ability, experience and willingness to stay current on all software and hardware systems to ensure ability to maintain system integrity and security, as well as the ability to resolve issues
Knowledge of principles and processes for providing customer service which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local security operations for the protection of people, data, and property
Knowledge of administrative and clerical procedures and systems such as managing files and records, designing forms, and other office procedures and terminology
Preferred
An Associate level Cisco certification in Collaboration, Routing and Switching or Wireless may be substituted for two-year college or university course work
Benefits
Health insurance
Life insurance
Paid leave
11 paid a holidays a year
A pension plan
A deferred compensation plan
On-site fitness centers
Tuition reimbursement
On-site medical staff
A wellness program to keep you healthy and happy
Company
City of Gainesville
Gainesville is defining a new kind of city - a new American city - that aspires to become a model for other communities
1001-5000 employees
H1B Sponsorship
City of Gainesville has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Bonita Delatorre
Talent Acquisition Specialist
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