McNees Wallace & Nurick · 1 day ago
IT Training Facilitator
Harrisburg, PA
Full-time
Onsite
Mid Level
3+ years expMcNees Wallace & Nurick LLC is a client-focused law firm delivering practical legal solutions since 1935. The IT Training Facilitator is responsible for delivering technology training and support to attorneys and staff, focusing on onboarding, live instruction, and skill reinforcement.
Consulting
Responsibilities
Deliver live, instructor-led technology onboarding and training – both in-person and virtual – for new attorneys and staff, including system access orientation, core workflows, and daily-use tools, in response to immediate business needs, system changes, or user requests
Adapt training delivery in real time to meet participant skill levels and workplace demands
Provide consistent, on-the-floor technology coaching within the Harrisburg office and during scheduled visits to regional offices
Identify repeat questions or common challenges and escalate trends to the Technology Training Manager for potential broader training solutions
Expand and improve training programs and delivery methods through creative approaches, peer and user collaboration, user feedback, and continuous learning related to business operations and industry trends
Coordinate with other IT Training team members to ensure consistent messaging and alignment
Schedule training sessions and maintain participation records as required
Assist with logistics related to training delivery and onboarding support
Provide backup support for other IT Training Team initiatives as needed
Qualification
Required
Strong interpersonal skills with the ability to explain technology concepts clearly, patiently, and confidently
Comfort working in a high-visibility, highly interactive role
Ability to maintain strict adherence to confidentiality of matters or items of heightened sensitivity
Proficient with the use of all MS Office products and possess a keen sense of rising technologies. Must have the ability to grasp and deliver additional trained technology applications
Must be able to work independently, organizing and prioritizing numerous projects and programs with minimal supervision. Must exhibit strong attention to detail and accuracy while working in a fast-paced, time-sensitive environment. Must apply these skills in a team
Must possess a strong work ethic as a reliable team player, able to adhere to an employer-set work schedule. While this position has set work hours, some schedule flexibility may be required of the employee in order to adequately administer projects or issues that arise within the scope of duties
Minimum of an Associate's degree in a relevant area or equivalent work experience is required
3+ years' experience delivering live training, instruction, education or hands-on user support in a professional or educational environment
Preferred
Experience in a law firm or professional services environment preferred
Benefits
Engaging work environment
Robust opportunities for professional development
Challenging and rewarding career paths
Competitive compensation
Company
McNees Wallace & Nurick
Since 1935, McNees Wallace & Nurick has been a trusted, client-focused law firm delivering practical, results-driven legal solutions to businesses, individuals, and organizations.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Donald Martin
Chief Technology Officer and Technology Practice Group Leader
Chuck Nebel, CPA
Chief Operating Officer
Recent News
Maryland Daily Record
2025-09-12
The Legal Intelligencer
2024-12-18
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