Arcadian · 5 hours ago
Senior QA Analyst
Arcadian is a global leader in innovative technology solutions, partnering with Sony Pictures Entertainment to fill a Senior QA Analyst position. This role is essential for ensuring the quality of technology platforms and entertainment services through both manual and automated testing across multiple projects.
ConsultingInformation TechnologyMedia and EntertainmentVideo Streaming
Responsibilities
Participate in early discussions and scope definition for new functionalities and features to ensure quality is built in from the start
Analyze requirements, use cases, and edge cases to create comprehensive test plans and test cases
Write and execute detailed workflow, functional, and regression test cases
Perform exploratory testing to identify usability, integration, and stability issues
Conduct testing across multiple platforms, devices, operating systems, and environments
Contribute to the design, creation, execution, and maintenance of automated test cases for key workflows and regression coverage
Identify appropriate opportunities to enhance test coverage through automation and identify proper tools to be used
Review automation results, analyze failures, and collaborate with engineers to resolve issues
Support continuous testing efforts within Agile development cycles
Log, track, and triage defects with clear documentation, evidence, and reproduction steps
Prioritize issues based on severity, impact, and release timelines
Work with offshore automation and manual testing teams for testing coverage and best output
Reproduce and validate issues reported by internal teams or customers
Escalate critical defects, blockers, and quality risks to Management
Report test progress, quality status, and defect trends to stakeholders
Ensure timely delivery of project milestones while safeguarding overall product quality
Assist Customer Service teams in validating reported issues and confirming fixes
Help maintain stable, high-quality services in production
Qualification
Required
Excellent analytical, problem-solving, and critical-thinking skills
Strong communication, organizational, time-management, and interpersonal skills
5+ years of software QA experience, including both manual and automated testing
Hands-on experience executing and maintaining automated tests; framework development experience is a plus
Familiarity with common QA tools and defect tracking systems JIRA, and Confluence etc
Solid understanding of Agile/Scrum methodologies
Bachelor's degree in a related field or equivalent practical experience
Preferred
Experience in entertainment, streaming, or consumer-facing platforms preferred
Benefits
Medical, Dental, and Vision coverage through HMO available after 90 days of employment