ICE · 4 hours ago
Engineer, Data Center Operations
Mahwah, NJ
Contract
Onsite
Senior Level
5+ years expICE is a company focused on Data Center operations, and they are seeking a Data Center Operations Engineer (DCOE) to ensure compliance with Data Center Procedures and best practices. The role involves managing hardware installations, repairs, and maintaining accurate records while supporting Data Center capacity management.
E-CommerceFashionJewelryMarketplace
Responsibilities
Installation, relocation and recovery of Network, Server and Storage hardware to manufacturer standards and industry best practice
Repair of hardware to major component level (e.g. hard disk, NIC card, memory) across a broad range of vendor equipment
Execution of all work to Data Center work process & procedure
Manage the goods in/out process for your dedicated storage facility and keep full records as directed for all incoming/outgoing assets and a full availability list of all items in storage
Receipt of damaged/failed hardware internally and replacement through Return Merchandise Authorization (RMA) process
Carry out monthly audits of items in store and produce a report of all anomalies
Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc.)
Ensure that all records are updated following any installations, moves or changes
Carry out daily housekeeping checks of the data halls and record their findings
Control Data Center stocks (copper/fibre patch leads, patch panels, connectors etc.) and report appropriately
To provide holiday and sickness cover at short notice and be flexible in their working patterns to support and maintain OLA’s & SLA’s
Qualification
Required
Pro-active and flexible with ability to work either as part of a team or as an individual
Effective written and verbal communication at all levels
Strong attention to detail
Desire to learn and progress within the company
5+ years' experience working in Data Center environments
Basic network knowledge and good experience of a broad range of IT hardware; HP, Dell, Nokia, Ciena, Cisco, Juniper and Arista
Understanding of IP networks
Experience of working in an ITIL controlled environment with knowledge of Change Control, Incident Management & Problem Management processes
Good experience using Microsoft Office and CRM databases
Ability to prioritise effectively
Ability to manage 3rd party contract staff/companies working within the DC
Excellent time management skills
Preferred
HP Accredited Platform Specialist
Systimax Installation & Maintenance ND3361
Corning NPI Membership
Company
ICE
We are building the largest jewelry marketplace.
10001+ employees
H1B Sponsorship
ICE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
Polaris Partners
2017-12-07Acquired
2016-03-15Series Unknown
2015-07-01Seed· $2M
Leadership Team
Joseph Albert
Chief Technology Officer
David Farrell
Chief Operating Officer, ICE Futures U.S.
Recent News
Mobile World Live
2026-02-05
2026-02-03
Company data provided by crunchbase